Sr. AI Adoption Coach: Software Development

Jack Henry; Springfield (MO); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive benefits

Career development opportunities

Job summary

Jack Henry is seeking an Artificial Intelligence (AI) Adoption Coach to accelerate AI integration across software teams. You'll assess AI literacy, identify skill gaps, and deliver tailored coaching that improves development cycles, product quality, and cost efficiency while keeping security and compliance at the forefront.

In a hybrid role, you’ll travel up to 25% to meet stakeholders at offices nationwide, develop demos and training materials, and foster communities of practice that

Qualifications

• 6+ years combined experience in software development, QA, business analysis, or coaching.
• Proven ability to clearly communicate complex technical topics to diverse stakeholders.
• Experience coaching in regulated environments and AI adoption.

Responsibilities

• Develop prototypes and tools to facilitate AI adoption.
• Identify skill gaps and tailor learning solutions with stakeholders.
• Create outcome-focused learning pathways including formal courses and microlearning.
• Foster continuous learning through coaching and communities of practice.
• May perform other duties as assigned.

Skills

AI coaching

Clear communication

Software development knowledge

Stakeholder management

Travel up to 25%

Job description

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

We are looking for an Artificial Intelligence (AI) Adoption Coach to accelerate the integration of AI across our software development teams. In this role, the AI Adoption Coach works closely with software development teams and key stakeholders to assess current AI literacy, identify skill gaps, and deliver tailored coaching that positively impacts the software development life cycle. Blending practical engineering experience with deep expertise in agentic coding tools, the AI Adoption Coach leads coaching sessions and workshops, develops demos and training materials, and helps foster communities of practice. Ultimately, the AI Adoption Coach empowers teams to leverage AI safely, effectively, and confidently—driving measurable gains in productivity and cost savings while maintaining code quality.

This position is a hybrid role requiring at least 1 day per week in any of the following office locations: Allen, TX, Birmingham, AL, Cedar Falls, IA, Charlotte, NC, Lenexa, KS, Monett, MO, or Springfield, MO.

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM).

What you’ll be responsible for:

• Develops prototypes, utilities, and supplementary tools to facilitate the integration and adoption of AI technologies.
• Identifies and addresses skill gaps by evaluating current AI literacy levels within development teams in partnership with business and IT stakeholders. Utilizes information to create customized solutions for each business unit.
• Creates and develops outcome-focused learning with clear pathways including formal courses, timely microbursts, social interaction, and practical on-the-job experiences.
• Fosters a continuous learning culture through interactive microlearning, coaching, and communities of practice.
• May perform other job duties as assigned.

What you’ll need to have:

• Minimum of 6 years combination experience in any of the following categories: software development, quality assurance, business analysis and or coaching.
• Strong communication skills with proven ability to clearly communicate complex technical topics and tailor messages to different stakeholder groups.
• Proven experience in coaching, particularly in complex, highly regulated environments, to guide teams through the adoption of new technologies.
• Demonstrated experience with AI principles, techniques, and methodologies with an emphasis on software engineering.
• Must be able to travel up to 25% to attend internal business meetings, training and or client engagements.

What would be nice for you to have:

• Experience in effectively coaching technical teams and deliver hands-on, experiential learning sessions.
• Previous experience working with cross-functional teams, such as HR and various business units, to align learning initiatives with business strategy.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.