Sr. Agency Management Specialist - Remote in the Cincinnati, OH area

Selective Insurance; Ohio; On-site; USD 106,000 - 137,000; Full time

Benefits offered by this job

Health benefits

Paid time off 20 days

Tuition assistance

Retirement plan with company match

Employee stock purchase program

Job summary

Selective Insurance is seeking an Agency Manager/AMS to act as a liaison between the company and agents, guiding regional underwriting teams and corporate departments. You will assess agent strengths and promote Selective’s initiatives to drive profitable growth in volume and policy count, while ensuring compliance.

The role requires traveling within the territory (about 40-50%) and strong communication to train agents and staff.

Qualifications

• Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals.
• This role is for a seasoned AMS with proven track record.
• Demonstrated superior communication, negotiation & presentation skills.
• Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location.
• Must be able to maximize technology to ensure high productivity ( Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software).
• Must have valid state-issued driver’s license in good standing and be able to drive an automobile.

Responsibilities

• Develop a profitable agency force that is familiar with Selective’s initiatives, products, policies and services.
• Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective.
• Monitors agency results and follows up with agent both as to growth/profitability/share of wallet and compliance with company’s initiatives, procedures and policies.
• Develop professional working relationship with agent, regional underwriting and claim teams, and corporate departments. Conduct underwriting, sales and information technology training for agents and their staff.
• Keeps two-way communication between agent and company continuously open and viable; and encourage agent usage of all Selective systems including CLAS, PLUS and eSelect.
• Performs inspections as determined by Loss Control Guide, makes risk improvement or correction of deficiency recommendations and promptly follows up on same, documenting the file accordingly.
• Stays alert for and advise company of any industry information, new ideas, products or any changes in other carrier philosophies that could positively or adversely affect Selective.
• Audit agents One & Done book of business and provide quality assurance feedback to agent and underwriting team.
• Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) to discuss agency results and opportunities for greater growth and profitability.

Skills

Results oriented

Proven AMS experience

Excellent communication

Self-motivated

MS Office proficiency

Driver's license

Education

College degree preferred

6+ years underwriting experience

Tools

Microsoft Word

Excel

PowerPoint

Job description

About Us

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

About Us

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year.

Overview

Serves as a liaison between the company and agents and acts as a relationship manager for our agents, regional underwriting team and corporate departments. Assess the strengths and weaknesses of agents and assists them in achieving a mutual goal of profitable growth in both volume and policy count. Ensures that agents are familiar with and use Selective’s initiatives, products, policies, procedures and services. Conducts training and trains and mentor AMS at lower levels. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

Responsibilities

• Develop a profitable agency force that is familiar with Selective’s initiatives, products, policies, procedures and services.
• Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective.
• Monitors agency results and follows up with agent both as to growth/profitability/share of wallet and compliance with company’s initiatives, procedures and policies.
• Develop professional working relationship with agent, regional underwriting and claim teams, and corporate departments. Conduct underwriting, sales and information technology training for agents and their staff.
• Keeps two-way communication between agent and company continuously open and viable; and encourage agent usage of all Selective systems including CLAS, PLUS and eSelect.
• Performs inspections as determined by Loss Control Guide, makes risk improvement or correction of deficiency recommendations and promptly follows up on same, documenting the file accordingly.
• Stays alert for and advise company of any industry information, new ideas, products or any changes in other carrier philosophies that could positively or adversely affect Selective.
• Audit agents One & Done book of business and provide quality assurance feedback to agent and underwriting team.
• Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) to discuss agency results and opportunities for greater growth and profitability.
• Must be able to drive an automobile to travel within territory. Car travel represents approximately 40-50% of employee’s time.

Qualifications

Knowledge and Requirements

• Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals.
• This role is for a seasoned AMS with proven track record.
• Demonstrated superior communication, negotiation & presentation skills.
• Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location.
• Must be able to maximize technology to ensure high productivity ( Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software).
• Must have valid state-issued driver’s license in good standing and be able to drive an automobile.

Education And Experience

• College degree preferred with 6+ years underwriting, marketing or field underwriting experience.
• The following experience is also preferred:
• 4 years Agency Management, rating

Total Rewards

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Along with the base salary this role comes with an aggressive production bonus structure. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Pay Range

USD $106,000.00 - USD $137,000.00 /Yr.

Additional Information

Selectiv…