Sr. Account Manager

Lowe's; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k match

Employee stock purchase plan

Tuition-free education

Maternity/Parental leave

Associate discount

Job summary

Lowe's is seeking a Senior Account Manager to drive sales for its largest regional pro customers by building strong relationships and deploying product and account management solutions at tradeshows, jobsites, and customer offices.

This is an individual contributor role with no direct reports, requiring consultative selling, planned 12–15 sales calls weekly, and collaboration with District Managers and Store Managers to grow pro sales.

Qualifications

• Bachelor's degree in business or related field or equivalent experience.
• 3-5 years relevant professional sales experience.
• Experience selling products and services to strategic accounts and/or Business to Business selling.
• Experience with CRM technology.

Responsibilities

• Drive Pro sales for assigned and Prospect portfolio by market research and lead generation; meet clients at their place of business, jobsites and tradeshows.
• Schedule regular visits to worksites to identify needs, take orders and coordinate with store to fulfill them.
• Negotiate pricing and contract terms during customer meetings to close sales.
• Conduct district research to identify highest opportunity customers to pursue.
• Develop strategic plans for assigned accounts with cross-functional support from District Managers and Store Managers.
• Lead annual and quarterly planning meetings with key stakeholders and coordinate vendor-specific events.
• Make 12-15 sales calls per week to review products, schedules and new introductions; schedule calls 1-2 weeks in advance.
• Apply consultative selling to understand customer needs and schedule ongoing follow-ups.
• Build strong relationships with District Managers and Store Managers and regional leadership.
• Use selling tools and programs to deliver effective solutions for pro customers.
• Provide weekly updates to District Manager on sales, opportunities and yearly plans.
• Influence store leadership to meet service and stock needs for customers.
• Collaborate with merchandising teams to ensure relevant products for managed accounts.
• Communicate with Regional Pro Sales Director and Divisional Sales Director.
• Research market trends to benchmark pro programs and pricing.
• Integrate customer purchasing and accounting processes with Lowe's systems.
• Individual Contributor

Skills

Strategic accounts

B2B selling

Sales relationships

Prospecting

Education

Bachelor's degree in business or related field

Tools

CRM software

Job description

Your Impact

The primary purpose of this role is to drive sales for Lowe's largest regional pro customers at a faster rate than the general populace of Lowe's pro customers. This will be accomplished by building relationships with larger Pro customers and leveraging opportunities to deploy product and account management solutions, resulting in sales gains. Additionally, the Sr. Account Manager will attend tradeshows, conduct jobsite/customer office visits in an effort to introduce more product categories, promotional pricing, key product solutions and close sales. This is an individual contributor role with no direct people management responsibilities.

What You Will Do

• Drive Pro sales for assigned and Prospect portfolio of customers by conducting market research, cold calling, following through on lead generation, meeting with clients/customers on a regular basis in their place of business, jobsites and tradeshows
• Schedule regular visits to worksites to determine to identify if additional product is needed, take order, work with store to fulfill the order.
• During customer meetings negotiate pricing and contract terms in order to close sales.
• Conducts district research of pro customer opportunities to find the highest opportunity customers to pursue.
• Works with assigned accounts and pulls together all relevant information to create an effective strategy to deploy for their assigned accounts.
• Works cross-functionally with District Managers and Store Managers to bring the services and products needed to increase pro sales, with each of the SAMs customers.
• Meets the highest purchasing decision makers to conduct supplier annual reviews, coordinate and lead quarterly and annual planning and production meetings, hold vendor specific trade shows, board of director vendor approval meetings, etc.
• Conducts 12-15 sales calls each week to review products, production schedules, planning schedules, delivery timing and new product introductions; ensuring these sales calls are scheduled 1-2 weeks in advance.
• Applies a consultative selling strategy to understand the needs of the customer and apply a proactive selling approach when scheduling on-going follow-ups with sales opportunities.
• Builds strong working relationships with District Managers, Store Managers, Regional Vice Presidents.
• Uses all relevant selling tools, selling programs and fulfillment channels to bring the most effective solutions that will most benefit their pro customer.
• Updates District Manager on a weekly basis in regards to sales and customer opportunities, wins and sales performance, including yearly planned sales.
• Influences the District Manager and store managers in regards to service s and in stock as needed to assist specific customer needs.
• Works cross functionally with district and regional based merchandising team members to ensure the proper and most relevant products related to their managed account customers.
• Communicates effectively with Regional Pro Sales Director and Divisional Sales Director.
• Researches and analyzes the market to ascertain competitive service s, Pro programs, and price ranges in order to leverage trends and better serve customers.
• Integrates with customer's accounting and business operations practices to best support and integrate processes between Lowe's and customer's purchasing and accounting systems.
• Individual Contributor

Minimum Qualifications

• Bachelor's degree in business or related field or equivalent experience
• 3-5 Years Relevant professional sales experience
• Experience selling products and services to strategic accounts and/or Business to Business selling
• Experience with CRM technology

Preferred Skills/Education

• Sales experience in the maintenance, repair, operations, construction, home improvement, or property maintenance industry

Benefits

• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, se