Sr. Account Manager

Two Eighteen; Las Vegas (NV); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Two Eighteen in Las Vegas seeks a Sr. Account Manager to serve as the primary liaison with clients throughout production and post-event phases, bridging client needs with internal fulfillment teams and ensuring exceptional service from start to finish.

You will manage scopes, budgets, timelines, and vendor coordination, build lasting client relationships, and contribute to flawless event execution while traveling as needed.

Qualifications

• Bachelor’s degree in Event Management, Business Administration, or a related field
• 3+ years of experience in event planning, account management, or a related role in tradeshows or live activations
• Strong project management skills with the ability to handle multiple projects simultaneously
• Excellent communication and interpersonal skills, with a client-focused approach
• Proficiency in Microsoft Office and CRM software (HubSpot; Smartsheet is a plus)

Responsibilities

• Act as the primary liaison for clients throughout the production and post event phases of the project
• Be the bridge for communication between the client and internal fulfillment departments
• Understand the project scope and client needs - ensuring exceptional service throughout the process
• Build and maintain strong client relationships to foster satisfaction, retention, and future opportunities
• Manage project budgets, providing cost-effective solutions while maintaining high-quality standards
• Collaborate with internal teams to guarantee timely and flawless execution of events
• Create and maintain project timelines, ensuring all deliverables are met efficiently
• Plan and order site services through the General Contractor and other third-party vendors including all site requirements for exhibiting and EAC
• Understand process for requesting graphic files from clients and lead process for internal proofing and approvals
• Use experience and expertise to provide consultative recommendations on design, fabrication and services
• Conduct post-event evaluations to collect feedback, assess service quality, and implement improvements
• Understand project costing and reconciliation of these costs for final billings
• Demonstrate exceptional communication and presentation skills
• Be available for travel and weekend work to support events

Job description

Two Eighteen. Sr. Account Manager Las Vegas, NV·Remote·Full time

Two Eighteen is a full-service design and build agency dedicated to helping our clients create powerful experiences that resonate with their core audience to make a lasting impact.

We Craft Extraordinary Experiences for Some of the Most Impactful Brands.Two Eighteen is a full-service design and build agency dedicated to helping our clients create powerful experiences that resonate with their core audience to make a lasting impact.

Description

Key Responsibilities

• Act as the primary liaison for clients throughout the production and post event phases of the project.
• Be the bridge for communication between the client and internal fulfillment departments
• Understand the project scope and client needs - ensuring exceptional service throughout the process.
• Build and maintain strong client relationships to foster satisfaction, retention, and future opportunities.
• Manage project budgets, providing cost-effective solutions while maintaining high-quality standards.
• Collaborate with internal teams to guarantee timely and flawless execution of events.(flawless seems unreachable??)
• Create and maintain project timelines, ensuring all deliverables are met efficiently.
• Plan and order site services through the General Contractor and other third-party vendors including all site requirements for exhibiting and EAC.
• Understand process for requesting graphic files from clients and lead process for internal proofing and approvals
• Use experience and expertise to provide consultative recommendations on design, fabrication and services.
• Conduct post-event evaluations to collect feedback, assess service quality, and implement improvements.
• Understand project costing and reconciliation of these costs for final billings
• Demonstrate exceptional communication and presentation skills
• Be available for travel and weekend work to support events

Qualifications

• Bachelor’s degree in Event Management, Business Administration, or a related field (or equivalent experience).
• 3+ years of experience in event planning, account management, or a related role in tradeshows or live activations
• Strong project management skills with the ability to handle multiple projects simultaneously.
• Excellent communication and interpersonal skills, with a client-focused approach.
• High attention to detail and the ability to perform under pressure in a fast-paced environment.
• Proficiency in Microsoft Office
• Familiarity of CRM software, such as HubSpot – Smartsheet is a plus?