Sr account manager

Damco Spain SL; Groveport (OH); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

A leading logistics company in Groveport, Ohio, seeks a dedicated Account Manager to manage client accounts and supervise service teams. The ideal candidate will have a Bachelor's degree or equivalent experience in logistics, excellent communication skills, and the ability to build effective relationships. Responsibilities include coordinating account activities, identifying growth opportunities, and ensuring optimal service delivery. The role offers a competitive salary range of $75,000 to $85,000, along with comprehensive benefits and a commitment to a diverse workplace.

Qualifications

• Bachelor's degree from a four-year college or university or equivalent combination of education and experience.
• Experience in distribution/logistics administration or operations.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage key account activities and supervise employees.
• Coordinate with warehouse personnel for accurate shipment processing.
• Identify growth opportunities based on market trends.

Skills

Interpersonal skills

Communication skills

Problem-solving skills

Analytical skills

Organizational skills

Relationship management

Education

Bachelor's degree

4-6 years experience in logistics

Tools

MS Office

YMS

TMS

WMS

Job description

About Us

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Summary

Manage and coordinate activities and projects related to assigned account(s). Supervise employees assisting on the account(s). Identify growth opportunities, and adjust strategies based on market trends and client data. Work together to achieve account objectives with a focus on results.

Responsibilities

• Serve as the key point of contact with the customer.
• Focus the sales effort around identifying and fulfilling customer's current and future needs.
• Help identify opportunities where Performance Team services fit the customer's ongoing business strategy.
• Speak with customers by phone or in person and receives instructions for shipment, storing, delivery, or general processing.
• Coordinate with warehouse personnel to oversee incoming and outgoing account activities to ensure accuracy, completeness and condition of shipments. Complies with records of orders, adjusts errors and resolves complaints.
• Project changes in account activity and plan labor requirements accordingly. Submit written and/or verbal reports on activity and projected labor expenses.
• Other duties as assigned.
• Position is full-time and on-site.

Supervisor Responsibilities

• Directly supervise Account Managers and Customer Service Representatives.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; assessing performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience

• Bachelor's degree (B.A.) from four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience.
• Excellent interpersonal and communication skills.
• Experience in distribution/logistics administration or operations.
• Experience in over the road inbound and outbound transportation administration or operations.
• Ability to establish and maintain effective relationships with management staff, employees, and service providers.
• Exceptional problem-solving skills and proven experience of relationship management through business change and growth.
• Strong analytical and organizational skills.
• Extremely proficient with MS Office programs and strong overall system skills (YMS, TMS, WMS).

Company Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range

$75,000 - $85,000

The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

#INDEED

You must be authorized to work for any employer in the U.S.

Equal Opportunity Statement

Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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