Spring 2027 IT Undergraduate Internship

brennancenter; Washington (District of Columbia); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid internship

Job summary

The Brennan Center for Justice at NYU School of Law is seeking an in-person IT/Helpdesk Intern for the Washington, DC office. Responsibilities include desktop and phone support, documenting issues, and software assistance with MS Office, Adobe Acrobat, Office 365, and Sage fundraising database.

Applicants should be undergraduate students for Spring 2027, possess strong communication and problem-solving skills, and have basic hardware/software knowledge.

Qualifications

• Excellent communication, problem-solving, and detail orientation.
• Experience with MS Office and cloud-based Office 365.
• Familiarity with TCP/IP concepts and basic networking.

Responsibilities

• Provide desktop and telephone support to Brennan Center employees.
• Document calls and problem resolutions accurately.
• Offer user-level software support (MS Office, Adobe Acrobat, Office 365, Sage database).
• Upgrade, repair, and replace computers and printers as needed.

Skills

Communication skills

Problem-solving

MS Office skills

Networking basics

Mobile devices familiarity

Education

Undergraduate student

Tools

Sage fundraising database

Office 365

Adobe Acrobat

Job description

The Brennan Center for Justice at NYU School of Law is a nonpartisan law and policy institute that seeks to improve the systems of democracy and justice in the United States. We work to hold our political institutions and laws accountable to the twin American ideals of democracy and equal justice for all. The Brennan Center’s work ranges from voting rights to campaign finance reform, from ending mass incarceration to preserving constitutional protections in national security policies. Part think tank, part advocacy group, part cutting-edge communications hub, we start with rigorous research. We craft innovative policies. And we fight for them — in Congress and the states, in the courts, and in the court of public opinion.

Note: This internship is in-person at our Washington D.C. office.

Responsibilities:

• Provide desktop and telephone support to all Brennan Center employees.
• Properly document all calls and problem resolutions.
• Provide user-level software support, including but not limited to, MS Office (e.g., Word, Excel, Outlook, PowerPoint, and Access), Adobe Acrobat, Office 365, and Sage fundraising database)
• Upgrade, repair and replace computers and printers as needed.

Experience/Skills/Requirements:

• Technician Level 1
• Strong communication skills, problem-solving ability and detail-orientation.
• At least a beginner’s knowledge of hardware and software installation.
• MS Office (desktop and cloud based) skills
• Familiarity with standard desktop concepts, including TCP/IP settings and troubleshooting network connectivity issues.
• Excellent listening and verbal skills.
• Familiar with major smartphone and tablets models and OS
• A basic understanding of various mobile device platforms and Macintosh.

We are committed to considering a wide range of candidates, including those with diverse experiences and backgrounds. If you're uncertain about meeting 100% of our qualifications, we encourage you to apply anyway.

This internship is only open to undergraduate students in Spring 2027.

Hours: Approximately 10-20 hours per week

Pay: $18.40 per hour

Duration: Spring Semester 2027

Application Deadline: November 23, 2026

Note: The Brennan Center will follow the rules of your school regarding internships. Therefore, if a school doesn’t allow you to do a paid internship for some reason (i.e., receiving credit, etc.), then your internship will not be paid. In addition, if you are participating in a formal school internship program that allows you to work more than our stated hours, we will make a determination based on our needs and further assessment of your school’s program.

The Brennan Center for Justice is committed to a workplace based on equal opportunity and a strong belief in the increased effectiveness that comes from a diverse workforce. Employment decisions are made without regard to race, ethnicity, gender identity, socioeconomic identity, sexual orientation, national origin, previous incarceration, disability, military veteran/status, or any other basis prohibited by applicable law. To this end, we welcome all qualified applicants to apply.