Spray Equipment Repairer & Coordinator

Sherwin-Williams Co.; North Charleston (SC); On-site; USD 25,000 - 39,000; Full time

Job summary

Sherwin-Williams is hiring a FULL-TIME Spray Equipment Repairer and Coordinator to support our retail stores. You will work closely with customers to determine needs, answer questions, and recommend repair solutions while ensuring high client satisfaction and meeting sales goals.

Responsibilities include repairing spray equipment at store or customer sites, educating staff and customers, and maintaining spray part inventory. A valid driver’s license and bilingual ability are valued assets.

Qualifications

• Minimum high school diploma or GED.
• Strong customer service and interpersonal skills.
• Experience in retail or service environment preferred.

Responsibilities

• Perform repairs on spray equipment at the store or at customers' sites.
• Repair branch tinting and mixing equipment.
• Educate customers and employees on spray equipment usage.
• Maintain inventory levels of spray parts and locate out-of-stock items.

Skills

Customer service

Retail experience

Bilingual Spanish

Education

High school diploma or GED

Job description

Job Description

This FULL-TIME position is essential to the success of our retail stores. The Spray Equipment Repairer and Coordinator work closely with wholesale and retail customers to determine their needs, answer their questions about spray equipment products and repairs, and recommend the right solutions. Spray Equipment Repairer and Coordinator are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Spray Equipment Repairer and Coordinator are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Perform repairs on all types of spray equipment (e.g. airless, conventional, electrostatic, pressure washers) at the store, or at customers' job sites
• Repairing branch tinting and mixing equipment
• Educating other employees and customers on spray equipment
• Maintain inventory levels of spray parts and locating out-of-stock parts, as necessary

Minimum Requirements

• 18 years of age or older
• Legally authorized to work in country of employment without requiring sponsorship for employment visa status, now or in the future
• Be able to operate a computer and communicate via the telephone, with or without reasonable accommodation
• Ability to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. with or without reasonable accommodation
• Willingness to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• Operate material handling equipment (e.g. hand truck, pallet jack, forklift, etc.) safely once trained, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications

• Prior work experience in retail or customer service
• Customer service skills, including problem solving and handling customer complaints
• Good written and verbal communication skills
• Prior experience with repairing spray equipment
• High school diploma or comparable certification (e.g. GED)
• Valid driver’s license
• Ability to speak more than one language: preferably Spanish

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

Benefits

From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Eligibility & Background

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Equal Employment Opportunity

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.