Sports Massage Therapist & Deep Tissue

Innisbrook Resort; Palm Harbor (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Innisbrook Resort in Palm Harbor, FL, seeks a full-time Sports Massage Therapist & Deep Tissue to deliver exceptional spa services and treatments.

Must hold an active Florida massage license and have at least one year of deep tissue/sports massage experience; strong customer service and sales skills are expected.

Qualifications

• Active Florida massage license required.
• At least one year experience with deep tissue/sports massage.
• Excellent customer service skills and work ethic.

Responsibilities

• Provide professional massage and body treatments per spa protocols.
• Maintain product knowledge and inform guests about benefits of services.
• Suggest other spa treatments and products to guests.
• Ensure treatments start and end on time and areas stay clean.

Skills

Customer service

Massage therapy

Team player

Education

High School Diploma or GED

Active Florida massage license

1 year deep tissue/sports massage experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Sports Massage Therapist & Deep Tissue

Full Time Spa Innisbrook Resort, Palm Harbor, FL, US

2 days ago Requisition ID: 2194

POSITION OBJECTIVE

The Massage therapist is responsible for providing exceptional customer service while providing professional massage and body treatments.

ESSENTIAL JOB FUNCTIONS

• Understands and uses universal precautions when providing services. Assesses contraindications of guest that may prevent service from taking place.
• Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered.
• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Recommends products for home use with a minimum service to sales ratio of 25%.
• Performs all treatments on services’ menu based on current certifications.
• Suggests to guests other beneficial treatments offered in the spa.
• Understands the ingredients in products and can explain their benefits to the guests. Answers guest’s questions in a knowledgeable and professional manner.
• Begins and ends all treatments on time.
• Works assigned schedule.
• Ensures that work areas are clean and set according to procedures.
• Informs Spa Director of product needs.
• Creates and maintains client cards with treatment notes, when appropriate.
• Completes all assigned side work.
• Attends all scheduled meetings.
• Attends scheduled professional trainings.
• Completes other duties assigned by the Spa Director.
• Cleans and disinfects all equipment on a daily basis.
• Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.

EDUCATION/EXPERIENCE

• High School Diploma or GED.
• Must maintain an active massage license issued by the State of Florida.
• At least one year experience with deep tissue/sports massage.

REQUIREMENTS

• Customer service experience, preferably in a spa.
• Ability to explain various treatments/services to guests.
• Excellent customer service skills and work ethic.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Strong team player.
• Must be comfortable with product recommendation.
• Previous massage experience preferred.

PHYSICAL DEMANDS

• Ability to lift 25 lbs.
• Ability to stand or sit for long periods.
• Awareness of proper body mechanics to prevent injury.
• Ability to bend, stretch, twist, stoop, kneel or reach with body, arms and/or legs.

WORK ENVIRONMENT

• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.

Must be able to change activity frequently and cope with interruptions