Sports Attendant

YMCA of South Hampton Roads; Franklin (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

The YMCA of South Hampton Roads is seeking a Sports Attendant to assist the Program Director and provide exemplary service to members and participants. You will help ensure the safety and well-being of all players, spectators, and staff while promoting the YMCA values in daily activities.

This role requires weekend and evening availability, a friendly professional demeanor, and strong customer service, communication, and organizational skills.

Qualifications

• Must be at least 16 years of age.
• Strong customer service, organizational and communication skills.
• A well-rounded individual who can engage with members, co-workers, directors and volunteers in a positive and professional manner.
• Attention to detail, accuracy and deadlines.

Responsibilities

• Daily performs safety check of equipment.
• Sets up and breaks down equipment in a timely manner.
• Ensures that games begin and end at scheduled times.
• Assists Sports Director in Adult & Youth Sports and Interactive Zone programs.
• Assists supervising officials and participants at game sites.
• Responds to injuries through administering first aid and proper reporting.
• Settling on-field and on-court rule protests and disputes.
• Monitors on and off-site activities and enforces rules and regulations.
• Obtains feedback from players & spectators regarding their participation in the program.
• Ensures all areas of responsibility are clean and free of potential safety risks.
• Communicates YMCA policies, programs, and special events.
• Promotes the YMCA mission, vision, and character development.
• Actively participates in annual fund raising (We Build People) campaigns.
• Assists with coaches meetings, captains meeting, dinners, and other special events.
• Be physically present in the program. This requires most weekend and evening hours.
• Attends center and association meetings as appropriate and directed by your supervisor.
• Attainment of goals and objectives as evidenced in the performance appraisal process.
• Works to increase participation and retention of members/participants.
• Develops and maintains good staff and volunteer relations.
• Assists with other duties as requested.

Skills

Customer service

Communication

Attention to detail

Professional appearance

Education

Must be at least 16 years of age

Job description

Description

Imagine going to work knowing that what you do each day positively influences the

health and well-being of children, adults and families in your community. Working at

the YMCA you’ll discover more than a job – you will have the opportunity to make a

lasting difference in the community.

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to

live our cause of strengthening communities with purpose and intentionality every

day. We are welcoming: we are open to all. We are a place where you can belong

and become. We are genuine: we value you and embrace your individuality. We are

hopeful: we believe in you and your potential to become a catalyst in the world. We

are nurturing: we support you in your journey to develop your full potential. We are

determined: above all else, we are on a relentless quest to make our community

stronger beginning with you.

POSITION SUMMARY:

The Sports Attendant assists the Program director in providing exemplary service to

members and participants. Helps ensure the safety and well-being of all employees,

players, and spectators who may be participating within the program. The Sports

Attendant will always be approachable and dedicated to providing participants with

the most enjoyable experience possible. In addition, the Sports Attendant will

incorporate the values of honesty, respect, caring, faith and responsibility into the

daily functions of the YMCA.

ESSENTIAL FUNCTIONS:

1. Daily performs safety check of equipment
2. Sets up and breaks down equipment in a timely manner
3. Ensures that games begin and end at scheduled times
4. Assists Sports Director in Adult & Youth Sports and Interactive Zone programs
5. Assists supervising officials and participants at game sites
6. Responds to injuries through administering first aid and proper reporting
7. Settling on-field and on-court rule protests and disputes
8. Monitors on and off-site activities and enforces rules and regulations
9. Obtains feedback from players & spectators regarding their participation in the program
10. Ensures all areas of responsibility are clean and free of potential safety risks
11. Communicates YMCA policies, programs, and special events
12. Promotes the YMCA mission, vision, and character development
13. Actively participates in annual fund raising (We Build People) campaigns
14. Assists with coaches meetings, captains meeting, dinners, and other special events
15. Be physically present in the program. This requires most weekend and evening hours
16. Attends center and association meetings as appropriate and directed by your supervisor
17. Attainment of goals and objectives as evidenced in the performance appraisal process
18. Works to increase participation and retention of members/participants
19. Develops and maintains good staff and volunteer relations
20. Assists with other duties as requested

Requirements

LEADERSHIP COMPETENCIES:

• Developing Self and Others
• Communication and Influence
• Emotional Maturity

QUALIFICATIONS:

• Must be at least 16 years of age
• Prior work experience, preferred
• A professional, clean appearance and great attitude
• Strong customer service, organizational and communication skills
• A well-rounded individual who can engage with members, co-workers, directors and volunteers in a positive and professional manner
• Attention to detail, accuracy and deadlines

ENVIRONMENTAL FACTORS, PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met

by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to:

1. May be required to walk, stand, run, kneel, climb and stoop
2. Must be able to sit on the floor and get back up
3. Continuous operations requiring attention to detail and multi-tasking
4. Must be able to lift, pull and pull up to 50 pounds
5. Must be able to stand or sit for long periods of time
6. Must be physically able to successfully complete required certifications

ACCOUNTABILITY:

Accountable for completion of assigned goals as measured by the number of people

served and service satisfaction scores.

BACKGROUND CHECKS:

An offer of employment is contingent upon receipt of satisfactory results to meet

minimum requirements of the position. They may include criminal background and

reference checks, E-Verify, drug test, driver’s license record, and/or a Child

Protective Services Check (CPS).

Additional driver’s license check, CPS, criminal background check, alcohol, and/or

drug testing may be required to be processed in the future in order to meet and/or

maintain the requirements of this position