Sporting Goods Team Lead

Mills Fleet Farm e-Commerce Enterprises, LLC; Menomonie, Northern (WI, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Mills Fleet Farm is seeking a Sporting Goods Team Lead to deliver exceptional customer experiences through trip assurance, merchandising, and product knowledge. You will train and lead team members, manage daily merchandising, and ensure engaging in-aisle service while promoting loyalty programs.

The role requires flexible scheduling, leadership capability in a fast-paced retail environment, and adherence to firearms-related safety and legal requirements where applicable.

Qualifications

• High School Diploma or GED preferred.
• 1–3 years of related retail or leadership experience preferred.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• Team Members who handle or sell firearms must be 18+ and comply with laws and safety training.
• Proven ability to lead, coach, and build relationships in a fast-paced environment.
• Ability to direct and motivate a diverse team including full-time and part-time members.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Prioritize, assign, and execute daily merchandising needs.
• Provide in-aisle customer service and experience.
• Ensure proper facing of products and general recovery of the zone.
• Commit to consistent execution of price changes and marketing sets.
• Coordinate with Resets/Project Coordinator for floor merchandising resets.
• Read and implement planograms by established deadlines.
• Promote Fleet Farm loyalty programs, credit card, and other initiatives.

Skills

Team leadership

Customer service

Mentoring

Multi-tasking

Communication

Education

High School Diploma or GED

Job description

Description

Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? Do you enjoy the outdoors and get excited talking about hunting or fishing? If so, this is the perfect role for you!

The Sporting Goods Team Lead is responsible for providing an exceptional customer experience through trip assurance, visual merchandising, and excellent product knowledge.

Job duties:

• Train, develop, and lead Team Members within assigned zone.
• Responsible for assigning, prioritizing, and executing daily merchandising needs.
• Responsible for in-aisle customer service and experience.
• Responsible to ensure proper facing of products and general recovery of zone.
• Responsible for the consistent execution of price changes and marketing seets.
• Coordinate with the Resets and Project Coordinator for all floor merchandising resets and off shelf changes.
• Read and implement planograms based on established deadlines.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Job Requirements:

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• Team Members who handle or sell firearms must be 18 years of age or older, be able to possess a firearm under the Gun Control Act 18 USC 922(g), pass a background check, be trained on firearms sales and safety, and must comply with all applicable state, federal, and local laws and regulations with respect to the sale, storage, and safe handling of firearms.
• 1-3 years of previous related retail or leadership experience preferred.
• Proven ability to lead, coach, and build relationships in a face paced environment.
• Must be able to direct and motivate a diverse population that includes full-time and part-time team members.
• Demonstrated ability to act decisively and implement solutions.
• Demonstrated ability to multi-task and respond flexibly in a quick changing environment.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.