Sporting Goods Associate

C-A-L Stores Companies Inc; Flagstaff (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

C-A-L Stores Companies Inc is seeking a responsible associate to conduct firearm transactions in compliance with state and federal laws and company policies while delivering excellent customer service. The role includes processing transfers, maintaining safety, and supporting store operations.

Responsibilities include greeting customers, answering questions, performing background checks, and ensuring accurate POS transactions in a high-safety environment.

Qualifications

• Basic firearms handling knowledge
• Proven written and verbal communication skills
• Strong interpersonal skills
• Ability to adapt to changing environments and priorities
• Familiar with computer systems and email usage
• Familiarity with standard retail concepts and practices
• Strong attention to detail
• Must be at least 21 years old for firearm/ammunition handling

Responsibilities

• Greet customers, answer questions, and help locate products.
• Ensure compliance with Gun Store Master and background check processes.
• Complete firearm transfer/sales in accordance with policy and law.
• Handle firearms safely at all times.
• Process purchase transactions correctly related to firearms.
• Answer incoming calls and maintain radio communication with staff.
• Maintain knowledge of products sold by CAL Ranch & Coastal Farm and Ranch.
• Assist in floor moves, merchandising, and store housekeeping.

Skills

Firearms handling

Communication skills

Interpersonal skills

Adaptability

Computer literacy

Retail concepts

Attention to detail

Customer service

Job description

Description

To be responsible for conducting firearm transactions in adherence to all state and federal laws and regulations by following all company policies; and maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Explicit knowledge of Gun Store Master and State mandated background check processes.
• Complete all transfer (sales) of firearms in accordance with company policy and state laws and regulations.
• Properly and safely handle all firearms.
• Complete all purchase transactions correctly, specifically as it relates to firearms.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Country Supplier (CAL Ranch & Coastal Farm and Ranch) sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties and Responsibilities

• Help in other departments when needed.
• Perform daily cleaning - such, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Basic knowledge of proper firearms handling skills.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.
• Must be at least 21 years of age to comply with firearm and ammunition handling requirements.