An IT Solutions Company located in Charlotte, North Carolina, is looking for an experienced professional specializing in Splunk Observability Cloud. The ideal candidate should have over 10 years in IT, including at least 5 years hands-on experience. Responsibilities include architecting solutions, creating custom searches, and collaborating with teams. Candidates should possess certifications in Splunk and have excellent problem-solving and communication skills. This role aims to enhance application monitoring and reduce incident frequency, driving impactful solutions across various stakeholders.
Qualifications
10+ years of overall IT experience with 5+ years in Splunk.
Fair understanding of cloud services, databases, and operating systems.
Experience in integrating tools with Splunk Observability Cloud.
Responsibilities
Act as Technical/Solution Expert for Splunk Observability Cloud.
Create and maintain custom Splunk searches and alerts.
Collaborate with cross-functional teams for requirements.
Skills
Splunk Observability Cloud
Problem-solving skills
Communication skills
Integration with ServiceNow
Cloud services understanding
Education
Splunk Certified Architect
Splunk Cloud Certified Admin
Splunk Core Certified Power User
Tools
ServiceNow
Jenkins
AWS
Job description
Responsibilities
10+ year of IT with 5+ years of hands-on experience in Splunk Observability Cloud.
Act as Technical/Solution Expert for Splunk Observability Cloud.
Create and maintain custom Splunk searches, alerts and saved reports to facilitate proactive monitoring and issue resolution.
Define best practices for Splunk deployment, configuration, and administration to help Application Support Team to reduce major incidents, improve MMTR and enhance application monitoring.
Monitor system performance and ensure optimal resource utilization.
Collaborate with cross-functional team to gather requirement and give them Splunk Observability Cloud solutions.
Fair understanding of cloud services, database and operating systems.
Experience in integrating tools like ServiceNow, Jenkins, AWS etc. with Splunk Observability Cloud.
Provide architectural consulting and mentoring to internal teams.
Coordinate with IT team for seamless integration of Splunk with existing infrastructure/applications.
Implement advanced search and reporting capabilities using SPL (Search Processing Language).
Experience in Infra instrumentation into Splunk Observability Cloud.
Excellent problem-solving skills, with the ability to troubleshoot complex issues in distributed, high-volume systems.
Strong communication skills for technical and non-technical audiences.
Preferred to have certification in Splunk (e.g. Splunk Certified Architect, Splunk Cloud Certified Admin, Splunk Core Certified Power User).
Generic Managerial Skills, If any
Able to drive Splunk Solutions with multiple stakeholders.
Able to represent TCS Splunk Team in front of client.
Qualifications
Fair understanding of cloud services, database and operating systems.
Experience in integrating tools like ServiceNow, Jenkins, AWS etc. with Splunk Observability Cloud.
Excellent problem-solving skills, with the ability to troubleshoot complex issues in distributed, high-volume systems.
Strong communication skills for technical and non-technical audiences.
Preferred to have certification in Splunk (e.g. Splunk Certified Architect, Splunk Cloud Certified Admin, Splunk Core Certified Power User).