Specimen Procurement Technician 1

Norwalk Hospital Association; Norwalk (CT); Presencial; USD 25.000 - 48.000; Jornada completa

Descripción de la vacante

Norwalk Hospital Association in Norwalk, CT seeks a phlebotomist to perform venipunctures, handle registration and order entry, and ensure accurate specimen labeling. The role covers traveling to satellite locations and delivering samples to the laboratory.

You will work in a patient-focused environment, require data entry skills, and have a HS diploma; CT driver's license is needed for off-site travel. Knowledge of LIS and medical terminology is a plus.

Formación

• High school diploma or equivalent required.
• Six months phlebotomy experience preferred; data entry and registration experience helpful.
• CT driver's license required; travel to off-site locations may be needed.
• Medical terminology helpful; hospital/medical office experience a plus.

Responsabilidades

• Greet customers promptly and maintain confidentiality.
• Perform phlebotomy and collect specimens for analysis.
• Register patients and enter demographics and insurance data accurately.
• Deliver samples to the laboratory and log them into LIS.
• Assist with billing information and signatures as applicable.
• Restock supplies and follow compliance protocols.

Conocimientos

Phlebotomy

Data entry

Customer service

Educación

High School Diploma

Herramientas

CT Driver's license

Descripción del empleo

Summary:

This position performs phlebotomy (venipunctures), works/travels at off-site locations i.e. satellites, registration (patient demographics, insurance coverage, obtains necessary signatures and waivers of non-coverage), order entry, specimen labeling, aliquoting, creates specimen transfer lists, and customer service functions.

Responsibilities:

• Greets customers promptly in a friendly manner, assists patients with special needs, and provides necessary information, always respectful of confidentiality.
• Acts as Laboratory customer service representative while providing service to inpatients and outpatients.
• Accurately identifies patient, performs accurate and complete registration and order entry, and obtains necessary consents and signatures, when applicable.
• Obtains all required information for billing, enters diagnosis code(s) as required. Enters information and follows registration protocols as needed to insure accurate and timely billing of services.
• Communicates process to patient and collects specimens from patient for subsequent analysis, in accordance with approved techniques and observing Universal Precautions. Delivers samples to the laboratory, logs specimens into Lab using LIS.
• Communicates well with other staff members to ensure excellent customer service and appropriate follow-up.
• Alerts appropriate personnel and follows established protocols in operational situations to prevent crisis & service delays.
• Promotes and maintains working relationships within a multi-skilled team environment to facilitate team visions & goals/teamwork.
• Participates in education opportunities, staff meetings & in-service as scheduled. Reviews minutes of meetings not attended.
• Restocks supplies in work area as needed.
• Employee is responsible for following the policies and procedures related to WCHN compliance protocols.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Education Skills Experience:

HS GRAD/EQUIVALENT

Other Information:

Required: High School Diploma.

Data entry required. Phlebotomy experience. Customer service skills. CT Driver's license required. Travel to off-site locations. Minimum Experience: six months Desired: Medical terminology, registration training or experience, medical office/hospital experience.

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Norwalk Hospital Association

Org Unit: 359

Department: Outside Lab

Exempt: No

Salary Range: $18.13 - $34.50 Hourly