Specimen Processing Supervisor - 2nd Shift

Abbott; Madison (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Career development

Health coverage

Retirement plan

Tuition reimbursement

Education benefit

Job summary

Abbott is seeking a Supervisor, Specimen Processing at our Cancer Diagnostics location in Madison, WI. This role oversees day-to-day operations, staffing, scheduling, timecard management, coaching, and performance management to ensure accurate data reporting and efficient processing.

Shift: Tue - Fri, 1:30 PM–12:00 AM. You will lead a team, manage workflow, maintain equipment, conduct meetings, and support quality initiatives while aligning with GDP and lab policies.

Qualifications

• Leads and empowers staff to meet quality and productivity goals.
• Organizes and leads routine team meetings and 1-on-1s.
• Coaches staff through career and professional development.

Responsibilities

• Lead and manage day-to-day Specimen Processing operations.
• Staffing, scheduling, and timecard management.
• Maintain equipment and workflow efficiency.
• Monitor employee performance metrics and provide feedback.
• Support GDP and Good Documentation Practices (GDP).
• Recruit and interview employees who meet core values.
• Collaborate with management on department goals and quality initiatives.

Skills

Staff leadership

Coaching

Performance management

Team coordination

Tools

Laboratory equipment

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Working at Abbott

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works at our Cancer Diagnostics location in Madison, WI.

This role will be performed during nights and weekend hours. The Supervisor, Specimen Processing is responsible for the day-to-day operations of the Specimen Processing Department; including, but not limited to, staffing, scheduling, timecard management, motivating, coaching, mentoring, and performance management. The Supervisor, Specimen Processing follows all Laboratory policies and procedures and maintains accurate data reporting practices to ensure consistent and diligent execution of Specimen Processing. This role supports the mission and vision of Abbott Cancer Diagnostics Laboratories and shares the responsibility of ensuring the Specimen Processing department operates effectively. The functions of this position are performed under the guided direction of the Specimen Processing Manager or designee.

Shift: Tues - Fri, 130p - 12a

What You'll Work On

• Effectively lead and empower staff to meet quality and productivity goals set for the shift and department.
• Manage daily shift operations; including but not limited to organizing efficient workflow, redirecting staff, maintaining adequate lab equipment and delegating tasks.
• Organize and lead routine team meetings and 1 on 1 employee meetings.
• Support and coach direct reports through career and professional development.
• Monitor and provide feedback on employee performance metrics including, but not limited to, attendance, productivity and quality.
• Prepare and conduct employee feedback and disciplinary action in accordance with Abbott Cancer Diagnostics Laboratories policy, as needed.
• Manage and maintain shift staffing levels in collaboration with the clinical laboratory management team.
• Effectively interview and recruit employees that meet and exceed our core values.
• Investigate and resolve test record and automation problems in accordance with policies and procedures to maintain expected sample turnaround time.
• Perform root cause analysis when process deviations occur to identify the root cause of the deviation and recommend corrective and preventive actions as applicable.
• Support and comply with the company's Quality Management System policies and procedures.
• Maintain documentation of problems and problem resolutions following Good Documentation Practices (GDP).
• Work with leadership to develop department goals that align with organizational priorities.
• Support operational initiatives including, but not limited to, quality and process improvements, SOP development, department inspections and audits.
• Support and occasionally lead cross-functional initiatives across multiple departments.
• Assist and support the Clinical Lab Training Department; including, but not limited to, reviewing department specific training materials, identifying additional training needs/resources, and providing cross-training, as needed.
• Support all clinical laboratory operations, including bench work when needed.
• Handle and dispose of all specimens following standard precautions and applicable safety policies.
• General knowledge and understanding complying with regulations and safety.
• Motivate and inspire employees to do their best work through coaching and leading by example.
• Maintain morale and support employee engagement initiatives.
• Communicate and manage change effectively.

Meet performance and behavior expectations listed below

• Exemplify the core values of Integrity, Teamwork, Accountability, Quality, and Innovation at all times.
• Self-motivation with a results-driven approach.
• Empower and mentor employees to meet and exceed core value behaviors with vision an