Specimen Collector - 1751

Millennium Health; Saint Paul (MN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability

401k with Company Match

Paid Time off and Holidays

Tuition Assistance

Behavioral and Health Care Resources

Job summary

Millennium Health is seeking a Specimen Collector in Saint Paul, MN for flexible full- and part-time roles. You will collect urine and oral fluid samples, process and ship them, and serve as the bridge between clinics and our lab.

Candidates should have strong customer service, be comfortable with phones/computers, and maintain patient confidentiality. Ideal applicants have 6+ months experience in specimen collection or 1+ year in healthcare, with 2+ years of CS experience as a plus.

Qualifications

• 6+ months of specimen collector experience or 1+ year in medical field supporting patients
• 2+ years of customer service experience can substitute medical experience
• Proficient with smartphone and computer usage
• Valid driver’s license and reliable transportation
• Familiarity with medical codes, billing, and HIPAA/compliance is a plus
• Ability to ensure security and confidentiality policies are followed

Responsibilities

• Collect patient urine and/or oral fluid specimens
• Process and package collections for shipping
• Serve as liaison between practice/clinic and laboratory
• Record patient information, physician order details, and lab data
• Resolve specimen concerns with billing or patient information
• Order and maintain collection supplies inventory on site
• Observe collections for Millennium Health specimens when applicable
• Travel to multiple facilities as required

Skills

Customer service

Smartphone & computer

Valid driver’s license

HIPAA compliance

Education

High School diploma or equivalent

Job description

• Global watchlist search

Description

Specimen Collector

Location: Saint Paul, MN

Schedule: Flexible Full-Time and Part-Time roles available

Help make a positive impact in your community!

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector

• Collect patient urine and/or oral fluid (saliva) specimens
• Process and package collections for shipping
• Serve as an intermediary between the practice / clinic and the laboratory
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in ordering portal
• Order and maintain collection supplies inventory onsite
• Observe collection for Millennium Health specimens (when applicable)
• Driving from/to multiple facilities may be required

Requirements

Ideal Candidate:

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred
• 2+ years of customer service experience can be considered in place of medical experience
• Demonstrated ability to navigate a smart phone and computer required
• Valid driver’s license required; reliable transportation
• Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus
• Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
• Ability to ensure administrative, physical and technical cyber security controls are always adhered to
• High School diploma or equivalent required
• Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs.

Millennium Health Is a CLIA Certified And CAP Accredited Specialty Laboratory. We Partner With a Trusted And Accredited Background Screening Provider, To Conduct Pre-employment Background Checks. As Part Of Our Screening Process, We Will Review The Following

• National, federal, and county criminal history
• Global watchlist search
• Social Security Number (SSN) trace
• FACIS (Fraud and Abuse Control Information System) Level 3 search
• SAM (System for Award Management) and OIG (Office of Inspector General) exclusions
• Education verification
• Driving record (Motor Vehicle Report)
• 5-panel urine drug screening

All employment offers are contingent upon the successful completion of this background check. Offers may be rescinded if the results do not meet the standards established for the position.

Benefits

Benefits Offered:

• Medical, Dental, Vision, Disability Insurance (for applicable Full-Time roles)
• 401k with Company Match
• Paid Time off and Holidays
• Tuition Assistance
• Behavioral and Health Care Resources
• Salary Range: $18-24/hr. Salary offered is dependent on qualifications, experience, and geographical location.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.