Specialty Treatment Coordinator

Platinum Dental Services; Prescott Valley, Northern (AZ, KY); Hybrid; USD 51,577,000 - 54,443,000; Full time

Job summary

Platinum Dental Services is seeking a Specialty Treatment Coordinator to guide patients through complex treatment plans in collaboration with dental specialists. You will help patients understand options and move forward with high-value care, ensuring a smooth, patient-centric experience.

The role emphasizes clear communication, appointment coordination with specialists, and maximizing insurance benefits while supporting practice growth.

Qualifications

• Strong communication and relationship-building skills.
• Confident discussing treatment plans and financial options.
• Goal-driven and motivated by performance and bonuses.
• Skilled at overcoming objections and finding patient-focused solutions.
• Highly organized with strong attention to detail.
• Positive attitude and coachable mindset.

Responsibilities

• Present and explain specialty treatment plans clearly.
• Conduct patient follow-ups and schedule with specialists.
• Verify and optimize insurance benefits.
• Reduce outstanding balances through clear financial communication.
• Deliver an exceptional, high-touch patient experience.

Skills

Strong communication

Relationship-building

Discuss treatment plans

Financial options

Organized

Coachable

Job description

Specialty Treatment Coordinator - Join Platinum Dental Services

Why You’ll Love This Role

Take your career to the next level by working alongside dental specialists and helping patients move forward with advanced care.

What You’ll Get:

• $18-$19/hour + Monthly Bonuses
• Full Benefits Package - Medical, Dental, Vision
• 401(k) Retirement Plan
• Paid Time Off + 6 Paid Holidays
• Career Growth in a Specialty-Focused Environment

About the Role

We’re looking for a driven, patient-focused Specialty Treatment Coordinator who thrives in a fast-paced, goal-oriented environment.

In this role, you’ll work closely with specialists (oral surgery, implants, endo, etc.) and play a key role in helping patients understand and move forward with more complex, high-value treatment.

You will:

Guide patients through specialty treatment plans with confidence

Build trust and help patients feel comfortable with advanced procedures

Coordinate schedules for specialists and keep the schedule productive

Help patients maximize insurance and understand financial options

Play a direct role in case acceptance and practice growth

Requirements

What Makes You a Great Fit

Strong communication and relationship-building skills

Confident discussing treatment plans and financial options

Goal-driven and motivated by performance and bonuses

Skilled at overcoming objections and finding patient-focused solutions

Highly organized with strong attention to detail

Positive attitude and coachable mindset

Key Responsibilities

Present and explain specialty treatment plans clearly

Conduct patient follow-ups and schedule with specialists

Verify and optimize insurance benefits

Reduce outstanding balances through clear financial communication

Deliver an exceptional, high-touch patient experience