Specialty Team Lead: Retail Leader & Team Developer

Whole Foods Market IP. L.P.; South Dayton (OH); On-site; USD 49,088 - 88,400; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Financial wellness

Job summary

Whole Foods Market IP. L.P. seeks an experienced leader to head the Specialty team, overseeing daily operations, profitability, buying, merchandising, and labor.

You will hire, develop, and coach team members, ensure compliance with health and safety standards, and drive exceptional customer experiences across departments. The role emphasizes strategic category management, cross-merchandising, and financial oversight, with a focus on building a high-performing team in a fast-paced retail

Qualifications

• Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends.
• Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
• Food safety certification. If not currently certified, will commit to completing certification within 6 months.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Thorough product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Responsibilities

• Holds ATLs, supervisors, and Team Members accountable for delivering outstanding customer service.
• Defines and develops clear expectations to achieve the highest standards of retail execution.
• Effectively delegates to and empowers ATLs and Team Members.
• Accountable for monitoring and achieving sales, margin, expense, and labor targets.
• Maintains proper product assortment, merchandising, and inventory control.
• Ensures products are cross-merchandised in accordance with regional and global guidelines.
• Ensures adherence to category management schedule and planograms.
• Ensures nutritional aspects are displayed correctly.
• Establishes and maintains collaborative and productive working relationship with departmental and store leadership.
• Maintains comprehensive knowledge of and ensures compliance with relevant regulatory rules and standards.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Communicates and maintains Team Member safety and security standards.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

Customer service

Leadership

Merchandising

Inventory management

Food safety

Regulatory compliance

Financial analysis

Microsoft Office

Team building

Communication

Job description

Whole Foods Market IP. L.P. seeks an experienced leader to head the Specialty team, overseeing daily operations, profitability, buying, merchandising, and labor.

You will hire, develop, and coach team members, ensure compliance with health and safety standards, and drive exceptional customer experiences across departments. The role emphasizes strategic category management, cross-merchandising, and financial oversight, with a focus on building a high-performing team in a fast-paced retail