Specialty Retail Pharmacy Technician II

Indiana University Health System; Indiana (PA); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Indiana University Health System is seeking pharmacy technicians to join our team in a fast-growing, patient-focused environment. Roles include inventory, preparation, distribution, compounding, processing medications, and medication histories under pharmacist supervision.

The position supports refill calls, order entry, and coordination with provider offices. Hybrid work options are available, with a schedule Monday–Friday and no weekend/evenings/holidays.

Qualifications

• 2+ years relevant experience preferred.
• High School Diploma or GED required.
• Indiana Pharmacy Technician License OR intern/extern license if enrolled in accredited college of pharmacy.
• Pharmacy Technician National Certification required unless enrolled in accredited college of pharmacy.

Responsibilities

• Under pharmacist supervision, supports inventory, preparation, distribution, compounding, processing of medications and supplies, specialty medications, and medication histories.
• Assists with medication processing: answering telephones, taking refill orders, entering orders into system, preparing medication for pharmacist check, and for disbursement/shipment/delivery.
• Maintain records, stocking prepackaged items, delivering supplies, and assisting in bulk compounding and IV solutions if needed.
• Work with pharmacy staff to minimize medication errors and follow standard policies and procedures.

Skills

2+ years experience

Math skills

Communication skills

Customer service

Typing

Microsoft Office

Education

High School Diploma or GED

Indiana Pharmacy Technician License

Pharmacy Technician National Certification

Intern/extern license (in college)

Tools

Microsoft Office

Job description

Our specialty and mail order pharmacy program is looking for pharmacy technicians to join our team in one of the fastest growing and dynamic areas in pharmacy. These unique roles allow team members to leverage existing retail or specialty expertise in a high touch, patient focused environment. Outside of traditional retail and mail operations, team members are involved in monthly adherence refill calls and referral coordination with internal and external provider offices. Schedule is Monday – Friday day shift, includes no weekend/evenings/holiday and is based out of our closed-door pharmacy. Patient interactions occur via phone, with hybrid work opportunities available. Ample opportunities for career advancement including free specialty pharmacy continuing education, process improvement projects, and ability to participate in meaningful business optimization pilot programs.

Under pharmacist supervision, supports the pharmacy department in one or more of the following areas: inventory, preparation, distribution, compounding, processing of medications and supplies, specialty medications, and medication histories. Assists with all functions required for medication processing including answering telephones, taking refill orders, entering orders into system, preparing the medication for pharmacist check, preparing medications for disbursement/shipment/delivery. Key job duties may consist of handling supplies, stocking prepackaged items, maintaining inventory, delivering supplies, maintaining records, distributing supplies. May assist in bulk compounding and preparation of I.V. solutions. Works with pharmacy staff to minimize the potential for medication errors. Exercises sound judgement, anticipates potential issues and challenges in common situations and applies standard policies and procedures to determine solutions or escalation.

• 2+ years relevant experience preferred.
• Requires the absence of criminal history related to the ability to work with drugs.
• Requires strong mathematical calculation skills.
• Requires working knowledge and skills as a pharmacy technician in assigned areas and ability to work within established procedures under moderate supervision.
• Requires effective written and verbal communication skills.
• Requires effective customer service skills.
• Requires intermediate proficiency typing and using Microsoft Office applications. High School Diploma or GED required.
• Requires Indiana Pharmacy Technician License OR intern/extern license if enrolled in accredited college of pharmacy.
• Pharmacy Technician National Certification required unless enrolled in accredited college of pharmacy.