Specialty Pharmacy Technician – CarePlus (Bonus Eligible)

CVS Health Corporation; Collierville (TN); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

$1500 sign-on bonus

Job summary

CVS Health in Collierville, TN, is hiring a Pharmacy Technician for the CarePlus Specialty Pharmacy team. The role focuses on MS, Oncology, Hepatitis, HIV, and other diseases, delivering technical recommendations and excellent customer service. On-site, 40 hours/week, with a $1500 signing bonus for new associates.

Benefits include medical, dental, vision, PTO and retirement options. The team collaborates closely to ensure accuracy, efficiency and patient care across specialty channels.

Qualifications

• Valid Tennessee Pharmacy Technician Registration.
• Prior authorization experience preferred.
• 6+ months experience in a customer service role within healthcare or similar.
• CPhT or ExCPT Certification preferred.

Responsibilities

• Assist customers by answering specialty product inquiries and providing technical advice.
• Maintain specialty pharmacy operations with inventory management, restocking, and displays.
• Communicate promotions and announcements about new products and trends to customers.
• Document customer complaints or concerns for senior management to improve service outcomes.
• Monitor daily, weekly, and monthly sales metrics and assist with positive outcomes.

Skills

Customer service

Prior authorization experience

Education

High School diploma or equivalent

CPhT or ExCPT Certification

Job description

CVS Health in Collierville, TN, is hiring a Pharmacy Technician for the CarePlus Specialty Pharmacy team. The role focuses on MS, Oncology, Hepatitis, HIV, and other diseases, delivering technical recommendations and excellent customer service. On-site, 40 hours/week, with a $1500 signing bonus for new associates.

Benefits include medical, dental, vision, PTO and retirement options. The team collaborates closely to ensure accuracy, efficiency and patient care across specialty channels.