Specialty Pharmacy Production Technician -Westwood

Beth-Israel-Lahey-Health; Westwood (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Beth Israel Lahey Health's Westwood, MA-based BILH Pharmacy is seeking a Pharmacy Fulfillment Technician to support the Specialty Pharmacy team in accurate and timely Rx fulfillment and delivery.

You will manage inventory, packaging, and checkout via the POS system, while ensuring HIPAA and PHI compliance during all delivery activities. The role requires attention to detail and strong customer service in a fast-paced setting.

Qualifications

• High School diploma or GED required.
• Licensed Certified Pharmacy Technician required.
• 1-3 years related work experience required.
• Basic familiarity with computers and web-based applications.
• 340B experience preferred.
• Specialty Pharmacy experience preferred.

Responsibilities

• All aspects of the pharmacy fulfillment process including ordering and processing inventory, storage and rotation of stock, accurately filling/counting Rx orders, and processing payment utilizing the POS system.
• Processing, tracking, and communicating all mail/delivery of Rx orders including addressing problems/issues with delivery process.
• Maintaining and procuring inventory of packaging and pharmacy supplies.
• Routine cleaning and maintenance of pharmacy and loading dock areas, including pharmacy equipment.
• Enforcement of HIPAA and PHI regulations during delivery process.

Skills

Pharmacy computer skills

Customer service

Attention to detail

Education

High School diploma or GED

Certified Pharmacy Technician license

Tools

POS system

Web-based applications

Job description

Westwood, MA • BILH Pharmacy • Full-time • DayWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Based in Westwood, MA.Job Summary: The Pharmacy Fulfillment Technician assists the Specialty Pharmacy Fulfillment Lead and the Specialty Pharmacy Pharmacists the accurate and timely fulfillment and delivery of Rx orders.

Job Description:Postion is in Westwood, MA.Essential Responsibilities:All aspects of the pharmacy fulfillment process including ordering and processing inventory, storage and rotation of stock, inventory, accurately filling/counting Rx orders, and processing payment utilizing the POS system.Processing, tracking, and communicating all Mail/delivery of Rx orders including addressing problems/issues with delivery process.Maintaining and procuring inventory of packaging and pharmacy supplies.Routine cleaning and maintenance of pharmacy and loading dock areas, including pharmacy equipment.Enforcement of HIPAA and PHI regulations during delivery process.Required Qualifications:High School diploma or GED required.License Certfied Pharmacy Technician required., and Certificate 1 Pharm Tech Cert Board preferred.1-3 years related work experience required.Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.Preferred Qualifications:340B experience.Specialty Pharmacy experience.Inventory, delivery, and/or Rx fulfillment experience.Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.Physical Nature of the Job:Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.Pay Range:$26.00 – $34.99The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/DisabledJob detailsEmployment: Full-timeHours/Week: 40Shift: DayCategory: PharmacyPay Range: $26.00 - $34.99FLSA: Non-ExemptReq ID: JR104882