Specialty Pharmacy Navigator

American Health Packaging; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision

Adoption assistance

Paid parental leave

Mentorship programs

Job summary

Cencora is seeking a pharmacist to lead engagement with specialty physician practices and optimize ambulatory pharmacy partnerships. The role focuses on value demonstration, patient access, and coordinating prescription workflows to ensure smooth dispensing and payer adjudication.

Ideal candidates will have a pharmacist license in the appropriate state, a PharmD, and 5+ years in community/retail/ambulatory settings or health-system environments, with prior specialty experience and PA processing

Qualifications

• Current unrestricted pharmacist license in the appropriate state of practice.
• 5+ years community/retail/ambulatory pharmacy or health-system experience.
• Experience in specialty pharmacy and/or processing prior authorizations is highly desirable.

Responsibilities

• Access physician practices for specialty Rx value using tools and data.
• Establish contact with targeted practices and arrange meetings with stakeholders.
• Demonstrate ambulatory pharmacy partnership value to practices.
• Ensure prescriptions flow to ambulatory pharmacy and are identified by staff.
• Establish patient profiles including payors and clinical information.
• Process prescriptions including insurance adjudication and sourcing.
• Prepare and submit prior authorization paperwork; manage denials.
• Triage prescriptions for limited distribution or out-of-network status.
• Act as financial advocate for patient; leverage programs for access.
• Coordinate pickup/courier delivery of prescriptions with patient.
• Follow up to ensure refills and address ADRs or clinical questions.
• Inform physician offices of patient progress; document in EMR.
• Maintain relationships with physician offices via visits/meetings.
• Assist with program financial reporting for client/data collection.
• Cross-train to ambulatory pharmacy; assist with staffing as required.
• Provide oversight to associates and support onboarding and career development.

Skills

MS Office

Pharmacy dispensing systems

Insurance adjudication

Clinical data interpretation

Education

Pharmacist license

PharmD degree preferred

5+ years community/retail/ambulatory pharmacy experience

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

Location: This is a hybrid role to Atlanta and Gordon, Georgia with a greater emphasis on remote work than onsite time.

Responsibilities

• Access various physician practices for potential specialty Rx value using tools/data available.
• Establish communication with targeted specialty practices, arranging meetings with key stakeholders/decision makers.
• Demonstrate value of ambulatory pharmacy partnership to specialty practices.
• Ensure prescriptions flow through to ambulatory pharmacy and are identified by pharmacy staff.
• Establish patient profiles, including third-party payor(s) and clinical information.
• Process prescriptions, including insurance adjudication and product sourcing.
• Prepare and submit prior authorization paperwork; manage denials.
• Triage prescriptions which are limited distribution drugs or out-of-network.
• Act as financial advocate for patient where needed; leverage charitable foundations, state programs, and/or manufacturer programs to ensure maximal patient access.
• Coordinate pickup/courier delivery of Rx's with patient.
• Follow up with patient to ensure refills are ordered on time and address and ADR's or clinical questions.
• Inform physician office of patient through process; document in EMR as necessary.
• Maintain relationships with physician offices through periodic visits/meetings.
• Assist with program financial reporting to client/data collection.
• Cross-train to ambulatory pharmacy; assist with staffing needs as required.
• This may include weekends and/or holidays as per business needs.
• Provide oversight and direction to associates in accordance with the organization’s policies and procedures.
• Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development and opportunities.

Education

• Current unrestricted pharmacist license in the appropriate state of practice, PharmD degree strongly preferred.
• 5+ years community/retail/ambulatory pharmacy or health-system related experience.
• Previous experience in a specialty pharmacy and/or processing prior authorizations is highly desirable.

Skills and Knowledge

• Must be proficient in Microsoft Office, including Word, Excel, and PowerPoint.
• Candidates should have prior experience on pharmacy dispensing systems and be familiar with insurance adjudication processes.
• The role involves working with a broad array of complex disease states and medical conditions; candidates should be comfortable working with clinical data, lab values, and reading/writing notes in patient medical records.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.

• traditional offerings like medical, dental, and vision care
• comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
• backup dependent care
• adoption assistance
• infertility coverage
• family building support
• behavioral health solutions
• paid parental leave
• paid caregiver leave
• training programs
• professional development resources
• mentorship programs
• employee resource groups
• volunteer activities

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies: Value Apothecaries Inc Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose‑driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.