Specialty Pharmacy Medication Access Coordinator

Akron Children's; Akron (OH); Ibrido; USD 20.000 - 30.000; Part-time

Vantaggi offerti da questo lavoro

Sign-on bonus (taxable)

Descrizione del lavoro

Akron Children’s Hospital is seeking a Part-time Specialty Pharmacy Medication Access Coordinator to support the Pharmacy Department with patient access and prior authorization processes. This onsite role in Akron, OH emphasizes affordability, benefits investigations, and call center support to optimize clinic workflow and patient outcomes.

The position requires an Ohio Pharmacy Technician registration or trainee status, PTCB certification, and 3–5 years of outpatient experience.

Competenze

• Prior experience as an outpatient pharmacy technician is preferred.
• High School diploma or equivalent.
• Registration as an Ohio Pharmacy Technician or Pharmacy Technician Trainee required. National Pharmacy Technician Certification (PTCB or equivalent) required.
• 3–5 years of relevant experience preferred.

Mansioni

• Support medication access by completing prior authorizations and benefits investigations.
• Assist in reviewing documentation for prior authorization submissions.
• Handle call center tasks: processing medication orders, refill reminders, and updates.
• Collaborate with pharmacists, clinicians, and staff to support patient needs.
• Submit appeals and independent reviews related to coverage denials.

Conoscenze

Outpatient experience

Call center communication

Formazione

High School diploma or equivalent

OH pharmacy technician registration/trainee

PTCB certification

Descrizione del lavoro

Part‑time, 20 Hours/week
Monday - Friday, 8AM-4:30PM
Onsite Akron, OH
$5,000 Sign on bonus available (taxable)

Summary:

The Specialty Pharmacy Medication Access Coordinator position resides within the Pharmacy Department and supports the pharmacy by providing medication access assistance to providers, clinical staff, and pharmacists. The position is primarily responsible for completing necessary third‑party prior authorization requests, improving patient outcomes, and maximizing efficiency for patients and clinic staff. Other areas of responsibility include call center support for the specialty pharmacy and navigating financial assistance for patients.

Responsibilities:

1. Provide medication access and affordability services by completing the following:
   • Conduct prospective benefits investigation services to expedite clinic workflow and enhance patient care
   • Review prior authorization requests received from clinic staff
   • Review documentation in the patient's medical record that is required for prior authorization submission
   • P benefits investigation review upon third party payor determination to assess patients coverage and out of pocket costs
   • Identify financial options that could be utilized to reduce patient financial burden including but not limited to copay cards, grants, foundations or manufacturer patient assistance programs.
   • Communicate with clinic staff for any clinical information or guidance related to prior authorization submission and determination
   • Assist the clinic in submitting appeals and independent reviews related to coverage denials
2. Demonstrate proficiency and skill with pharmacy and health system information systems
3. Ensure timely and accurate documentation related to services provided to providers, clinic staff and patients/families
4. Manage and process incoming and outgoing calls in call center including:
   • Processing medication orders
   • Refill reminders
   • Providing order updates
   • Providing prior authorization updates and details
   • Collaborating with other staff for patient needs
5. Effectively communicate with other pharmacy team members, physicians, nurses and patients/families
6. Resolve routine medication-related issues and ensure medication transactions are processed accurately and appropriately
7. Complete other duties as assigned by supervisor or pharmacist regarding medication access and other patient care needs

Other information:

Technical Expertise

1. Prior experience as an outpatient pharmacy technician is preferred.

Education and Experience

1. High Schooldiploma or equivalent combination of education (GED)
2. Certification: Registration as a “RegisteredOhio Pharmacy Technician” or “Pharmacy Technician Trainee” required.NationalPharmacy Technician Certification(PTCB or equivalent required).
3. Years of relevant experience: 3 to 5 years is preferred
4. Years of experience supervising: none

Part Time

FTE: 0.500000

Status: Fixed Hybrid