Specialty Pharmacy Intern: Patient Care & PBM Support

Thrifty White Pharmacy; Fargo (ND); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Employee Stock Ownership Plan

Paid holidays and vacations

Store discount

Job summary

Thrifty White Pharmacy is seeking an assistant to support prescription fulfillment and customer service. You will assist pharmacists, input orders, and communicate with prescribers and insurers to ensure accurate processing.

The role involves coordinating refills, prior authorizations, and billing while maintaining patient confidentiality and handling sensitive information with care. Evening and weekend availability is required.

Qualifications

• Fluency in English required for daily interactions with patients and staff.
• Basic math calculations needed for dispensing and billing accuracy.
• Strong communication and interpersonal skills are essential in a busy pharmacy setting.
• Maintain patient confidentiality at all times according to policy.
• Ability to handle stressful situations and manage difficult personalities professionally.

Responsibilities

• Assist in completion of prescription orders and provide patient service.
• Input prescription information into computer systems and ensure accurate transmission to insurers.
• Communicate clearly with prescribers, pharmacists and other medical staff.
• Coordinate refills, prior authorizations and billing processes with third-party plans.
• Assist in stocking, shipping, and handling of medications, including refrigerated items.

Skills

Fluent English

Basic math

Communication skills

Confidentiality

Ability to work under pressure

Education

Intern license (North Dakota Board of Pharmacy)

Job description

Thrifty White Pharmacy is seeking an assistant to support prescription fulfillment and customer service. You will assist pharmacists, input orders, and communicate with prescribers and insurers to ensure accurate processing.

The role involves coordinating refills, prior authorizations, and billing while maintaining patient confidentiality and handling sensitive information with care. Evening and weekend availability is required.