Specialty Pharmacy Care Coordinator — Patient Access & Benefits

Baptist Health; La Grange (KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Tuition Assistance

Paid Time Off

Maternity and Paternity Leave

Bereavement Leave (pets)

Employee Assistance Program

Retirement plans with company match

Life Insurance & Long-Term Disability

Health Insurance, Pharmacy, Dental, V…

Job summary

Baptist Health is seeking a Specialty Pharmacy Care Coordinator to join our Central Pharmacy team in LaGrange, KY. You will complete benefit investigations, assist with prior authorizations, and identify copay assistance to ensure affordability of specialty medications.

You will liaise with physicians, nurses, social workers, and pharmacists to support administrative tasks, improve access, and track outcomes with Epic EMR used for documentation and coordination across departments.

Qualifications

• High school diploma or equivalent.
• Kentucky Pharmacy Technician Registration required or eligible.
• National Pharmacy Technician Certification preferred.
• 2+ years pharmacy technician experience preferred.
• Experience with third-party billing, financial counseling, or medical terminology preferred.
• Epic EMR experience preferred.

Responsibilities

• Complete benefit investigations to verify patient eligibility for prescribed specialty medications.
• Assess requirements for authorization of medications and maintain knowledge of payer formularies.
• Support third party prior authorization process and obtain appropriate overrides.
• Maintain accurate insurance information and monitor prior authorization renewal needs.
• Identify financial assistance options to maximize copay savings.
• Liaise with physicians, nurses, pharmacists, and social workers to provide administrative support.
• Use EHR to communicate and document patient charts across departments.
• Coordinate patient scheduling for initial and follow-up appointments.
• Triages clinical questions and insurance denials to the pharmacist as appropriate.
• Facilitate medication adherence through outreach for timely refills.
• Maintain activity records for data collection and leadership reporting.

Skills

Communication

Team collaboration

Customer service

Attention to detail

Education

High school diploma

Kentucky Pharmacy Technician Registration

National Pharmacy Technician Certification

Tools

Epic EMR

Job description

Baptist Health is seeking a Specialty Pharmacy Care Coordinator to join our Central Pharmacy team in LaGrange, KY. You will complete benefit investigations, assist with prior authorizations, and identify copay assistance to ensure affordability of specialty medications.

You will liaise with physicians, nurses, social workers, and pharmacists to support administrative tasks, improve access, and track outcomes with Epic EMR used for documentation and coordination across departments.