Specialty Operations Pharmacy Technician 3

CenterWell; Arizona; Remote; USD 28,000 - 36,000; Full time

Job summary

CenterWell Pharmacy is seeking a Specialty Operations Pharmacy Technician 3 to support REMS medications and REMS program operations. The role emphasizes strict regulatory compliance, data entry, and coordinating with providers and patients in a remote setting.

The position requires an active unrestricted Pharmacy Technician license, at least two years of experience, and proficiency with MS Office, RxNova, CRM, and ScriptMed.

Qualifications

• Active unrestricted Pharmacy Technician Licensed in one of the states you reside; Minimum 2 years of Pharmacy Technician experience, including strong data entry.
• Basic working knowledge using MS Office including Outlook; ability to learn and use platforms such as SharePoint, Teams, etc.
• 1 or more years of mail order pharmacy experience.
• Experience as a REMS Pharmacy Technician.
• Working knowledge of RxNova, CRM, and ScriptMed.
• Remote Work at Home; Must reside in AZ, FL, OH or TX to work remotely.
• Training schedule: Mon-Fri 8:00 AM-4:30 PM EST for 6 weeks (timeframe varies).
• Work schedule: 8:30 AM - 5:00 PM MST / 9:30 AM - 6:00 PM (DST) Mon-Fri; holiday coverage on a rotating basis.

Responsibilities

• Assist pharmacists in the preparation, coordination, and handling of REMS medications.
• Contact physicians to clarify prescription orders and enter prescriptions into the system as appropriate.
• Perform advanced administrative, operational, and customer support functions with minimal supervision.
• Adhere to safety, regulatory, and compliance requirements in all tasks.
• Provide remote service and support for providers and patients.

Skills

Pharmacy Technician License

Rems experience

Data entry

MS Office

Tools

RxNova

CRM

ScriptMed

SharePoint

Teams

Job description

Become a part of our caring community

The Specialty Operations Pharmacy Technician 3 assists pharmacists in the preparation, coordination, and handling of Specialty Risk Evaluation and Mitigation Strategy (REMS) medications. The technician adheres to stringent safety, regulatory, and compliance requirements while performing these tasks. We design REMS programs to prevent, monitor, and manage serious medication-related risks through provider and patient education, ongoing oversight, and reinforcement of actions that reduce the likelihood and severity of adverse events. This role performs advanced administrative, operational, and customer support functions. The Specialty Operations Pharmacy Technician 3 may contact physicians to clarify prescription orders and enter prescriptions into the system as appropriate. Leveraging extensive experience and a broad understanding of administrative and organizational practices, the Specialty Operations Pharmacy Technician 3 performs work with minimal supervision and limited guidance.

Active unrestricted Pharmacy Technician Licensed in one of the following states in which your reside; Minimum 2 years of Pharmacy Technician experience, including strong data entry.

Basic working knowledge using MS Office including Outlook, ability to learn and use variety of platforms such as SharePoint, Teams, etc. 1 or more years of mail order pharmacy experience.

Experience as a REMS Pharmacy Technician

Working knowledge of RxNova, CRM, and ScriptMed

Remote Work at Home

Must reside in AZ, FL, OH or TX to work remotely

Training schedule : Monday-Friday 8:00 AM-4:30 PM EST for 6 weeks (timeframe can vary)

Work schedule : 8:30 AM - 5:00 PM MST/ 9:30 AM - 6:00 PM (daylight savings) Monday-Friday / 11:30 AM - 8:00 AM EST and holiday coverage on a rotating basis.

Work Style : Remote/Work at Home (Must reside in Ohio, Arizona, Texas or Florida)

Work at Home/Remote Requirements

To ensure Work at Home associates' ability to work effectively, the self-provided internet service of Work at Home associates must meet the following criteria:

wired cable connection is mandatory

Humana will provide Work at Home associates all computer equipment appropriate to meet the business requirements for their position/job

Workspace separate from high traffic areas to secure Humana Confidential information and protect member HIPAA/PHI information

Associate must manage dependent care and personal responsibilities in a way that allows them to successfully meet their assignment and position responsibilities.

Work at Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: wireless, wired cable or DSL connection is suggested. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Pharmacy:

CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana company:

CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, at all levels of employment.