Specialty Operations Pharmacy Technician

CenterWell; United States; Remote; USD 40,000 - 52,000; Full time

Job summary

CenterWell Pharmacy is hiring for a Specialty Operations Pharmacy Technician 2 to support Pharmacists in Specialty Rx preparation and patient communication. The role emphasizes accuracy, multitasking, and adherence to process in a remote setting with occasional travel.

Candidates must hold a valid state license, be PTCB/NHA certified, and have experience in pharmacy or call-center environments. Training starts immediately with a full-time schedule, and pay ranges from $40,000 to $52,300 annually.

Qualifications

• Active Pharmacy Technician license with the state Board of Pharmacy
• PTCB or NHA certification
• Experience as Pharmacy Technician or inbound/outbound phone
• Proficient in Microsoft Office applications (Outlook, Word, Excel)
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Excellent attention to detail and data entry

Responsibilities

• Supports Pharmacists in Specialty Rx medication preparation
• Disperses Specialty Rx medications and may contact physicians for clarifications
• Ensures adherence to Specialty Rx operational processes and programs
• Works under minimal direction following standard policies

Skills

Pharmacy Technician License

PTCB or NHA Certification

Phone Experience

Multitasking

Communication Skills

Attention to Detail

Data Entry

Adaptable

Education

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Become a part of our caring community

The Specialty Operations Pharmacy Technician 2 supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

The Specialty Operations Pharmacy Technician 2 may contact physicians for prescriptions clarification and may enter prescription orders into the system. Also supports pharmacists and patients by ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes which include effective communication with patients and providers. Decisions typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Use your skills to make an impact

Candidates MUST reside in one of the following states: Arizona, Florida, or Ohio.

Required Qualifications

• Must have an active Pharmacy Technician license with the Board of Pharmacy in the state you reside
• Must be certified by the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA)
• Experience as a Pharmacy Technician or Inbound and/or outbound phone experience
• Ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously
• Proficiency in Microsoft Office applications, including: Outlook, Word and Excel
• Adaptable with the ability to thrive in a fast-paced environment
• Strong written and verbal communication skills
• Strong attention to detail
• Strong data entry

Required Work Schedule

Training

• Virtual training starts on day one of employment and will run for the first few weeks with a schedule of either 8 :0 0 AM to 4:30 PM OR 8:30 AM to 5:00 PM Eastern , Monday - Friday.

Work Schedule Following Training

• Monday – Friday 9:00AM – 5:30PM EST.

Preferred Qualifications

• Experience in healthcare
• Call center experience

Interview Process

As part of our hiring process for this opportunity, we will be using technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work at Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel

While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$40,000 - $52,300 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.