Specialty Key Account Manager (KAM) – Spasticity & Neuro Rehabilitation Programs

Rosemont Pharmaceuticals; New York (NY); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Cover

401K Scheme

Company Bonus Scheme

Job summary

A global pharmaceutical company is seeking a Specialty Key Account Manager to lead high‑priority spasticity and neuro‑rehabilitation accounts. The role involves strategic leadership in managing key customer ecosystems and driving the adoption of innovative treatments. Candidates should have extensive experience in specialty account management, excellent stakeholder engagement skills, and a strong educational background. The company offers competitive benefits, including medical coverage and a 401K scheme, fostering a supportive work culture.

Qualifications

• 5+ years’ experience in specialty account management, market access, or complex clinic/IDN sales.
• Demonstrated success improving access workflows and operational outcomes.
• Strong executive presence with the ability to influence diverse stakeholders.

Responsibilities

• Manage a portfolio of Tier 1 & Tier 2 spasticity/neuro‑rehabilitation accounts.
• Build and execute annual and quarterly account plans.
• Deploy account enablement toolkits and lead cadence meetings with key accounts.

Skills

Specialty account management

Market access

Stakeholder engagement

Operational improvement

CRM discipline

Education

Bachelor's degree in Life Sciences or Business

Job description

Specialty Key Account Manager (KAM) – Spasticity & Neuro‑Rehabilitation Programs

Location: Remote (territory‑based with frequent travel)

Areas Covered:

Role 1 - NJ, NY, PA

We Are Rosemont

For over 50 years, Rosemont Pharmaceuticals has been a trusted name in the development and manufacture of oral liquid medicines. With a portfolio of over 130 products - including 70 licensed medicines - we’re proud to support healthcare professionals and patients, especially those with swallowing difficulties.

Our purpose is clear: to improve patient outcomes through innovation in liquid formulations. We’re highly respected across the pharmaceutical industry and have played a key role in establishing best practices for dysphagia care.

Our mission is to create a globally connected, people‑focused organisation where every individual is empowered to thrive and achieve their best. If you're passionate about making a meaningful impact to patients across the world and want to be part of a company with a strong heritage and ambitious vision, we’d love to hear from you.

About the Role

As a Specialty Key Account Manager, you’ll take ownership of high‑priority spasticity and neuro‑rehabilitation customer ecosystems, including PM&R/Physiatry clinics, Neurology/MS programs, stroke and neuro‑rehab pathways, and intrathecal pump service lines. This is a strategic account leadership role, focused on driving adoption and sustained utilisation of Rosemont’s new formulation by establishing scalable, repeatable access and fulfilment workflows within key accounts.

You will collaborate closely with clinical leaders, operational teams, medication access stakeholders, and outpatient/specialty pharmacy partners to reduce access friction, improve paid‑fill performance, and embed robust processes that support long‑term growth.

We have two positions currently available, the first covers the NJ, NY and PA region, the second covers the FL, GA, NC corridor region.

Key Responsibilities – Summary

Strategic Account Ownership

• Manage a portfolio of Tier 1 & Tier 2 spasticity/neuro‑rehabilitation accounts.
• Build and execute annual and quarterly account plans with measurable performance outcomes.
• Scale success across health systems following proof‑of‑performance implementations.

Stakeholder Engagement

• Build multi‑threaded relationships across:
• Clinical leads (PM&R, MS/Neurology, stroke/neuro‑rehab)
• Operational coordinators (spasticity, Botox, pump programs, clinic managers)
• Access & pharmacy leaders (PA teams, ambulatory pharmacy, specialty pharmacy)

Access & Workflow Enablement

• Deploy account enablement toolkits (PA/ePA templates, documentation guides, appeals language).
• Lead weekly cadence meetings with key accounts to address blockers and drive performance.

Value Communication & Compliance

• Deliver compliant, tailored operational and clinical value messaging.
• Partner with Medical, Market Access, Legal, and Patient Services to maintain compliant communications.

Cross‑Functional Leadership

• Collaborate internally across Access, Medical, Trade, Finance, Legal, and Patient Services to resolve issues and streamline account operations.
• Maintain accurate, executive‑ready reporting on Rx flow, conversion, turnaround times, abandonment drivers, and account activation status.
• Ensure strong CRM discipline and reliable forecasting.

What You’ll Bring

• Bachelor’s degree (Life Sciences or Business preferred).
• 5+ years’ experience in specialty account management, market access, or complex clinic/IDN sales.
• Demonstrated success improving access workflows and operational outcomes (PA, appeals, routing).
• Strong executive presence with the ability to influence diverse stakeholders.
• Highly organised, metrics‑driven, and able to operate with urgency.

Preferred

• Experience in Neurology, Physiatry/PM&R, MS, stroke rehab, neuro‑rehabilitation, spasticity, or pump programs.
• Experience launching new products in environments with utilisation management challenges.
• Familiarity with outpatient and specialty pharmacy operations.

At Rosemont, we believe great benefits go beyond salary. That’s why our offering is shaped by what our people truly value:

• Medical Cover
• 401K Scheme
• Company Bonus Scheme

We are committed to fostering an environment of enablement where our people can grow, develop their talents, and pursue meaningful career paths. By placing patients and customers at the heart of everything we do, we drive high performance through accountability, consistency, and a strong governance structure. We champion inclusion, community, and a rewarding employee experience—creating a culture that supports development, celebrates achievement, and empowers individuals to thrive.

Diversity & Inclusion is integral to our culture and reflecting the patients we serve. At Rosemont, we believe equal opportunity for all is fundamental to our values, and all our applicants can expect fairness and transparency in our recruitment process.

If this role interests you and you’re ready to make a meaningful impact within a growing, purpose‑driven organisation, we’d love to receive your application!