Specialty Foods Merchandising & Customer Service

Whole Foods Market; Westford (MA); On-site; USD 25,000 - 35,000; Part time

Job summary

Whole Foods Market in Westford, MA seeks an entry-level Specialty Team Member to support receiving, preparing, and merchandising products as part of the Specialty team. You will deliver friendly, efficient service, maintain displays, assist with sampling, and help uphold WFM quality, safety standards, and store programs while working a flexible schedule including nights and weekends.

No prior retail experience required, training provided, with wage range $18.00-$25.40 hourly and Whole Benefits

Qualifications

• No prior retail experience required

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Checks product to ensure it meets WFM quality standards.
• Monitors spoilage and supply waste to minimize impact on department expenses.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Maintains back stock in good order.
• Accesses information about market conditions and communicates to customers.
• Ensures temperature, sanitation and sweep logs are completed.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Customer service

Sales

Merchandising

Food safety

Communication

Teamwork

Attention to detail

Time management

Product knowledge

Tools

Box cutters

Electric pallet jacks

Job description

Whole Foods Market in Westford, MA seeks an entry-level Specialty Team Member to support receiving, preparing, and merchandising products as part of the Specialty team. You will deliver friendly, efficient service, maintain displays, assist with sampling, and help uphold WFM quality, safety standards, and store programs while working a flexible schedule including nights and weekends.

No prior retail experience required, training provided, with wage range $18.00-$25.40 hourly and Whole Benefits