Specialty Foods Associate - Fresh & Service-Driven

Whole Foods Market; Newton (MA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness support

Whole Benefits

Job summary

Whole Foods Market in Newton, MA, is seeking a customer-focused Team Member for its Specialty department. You will help receive and prepare products, maintain displays, and support regional Specialty vision while providing courteous service to customers and team members.

Responsibilities include stocking, enforcing quality standards, assisting with sampling programs, and maintaining clean, stocked displays. Flexible schedule and strong work ethic are valued.

Qualifications

• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively and engage customers.
• Understanding of specialty department goals and WFM quality standards.
• Strong attention to detail and accuracy in displays and signage.
• Clear, respectful communication with customers and team members.
• Meet customer service expectations in all interactions.
• Ability to follow directions, with good time management.
• Passion for natural foods and Whole Foods Market mission.
• Work ethic suited for a fast-paced retail environment.
• Knowledge of and compliance with WFM quality goals.

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Checks product to ensure it meets WFM quality standards.
• Monitors spoilage and supply waste to minimize impact on department expenses.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Maintains back stock in good order.
• Accesses information about market conditions and communicates to customers.
• Ensures temperature, sanitation and sweep logs are completed.
• Arrives to work station on time, groomed, and prepared for shifts; attends trainings.
• Provides excellent customer service and uses suggestive selling techniques.
• Maximizes sales through proper prep, storage, rotation, stocking, and merchandising.
• Follows procedures including health, sanitation, and safety standards.
• Maintains a clean and sanitary work/shopping environment; equipment safety.
• Performs opening, mid, and closing duties; ensures accurate signage and pricing.
• Reports safety hazards and violations immediately.
• Performs other duties as assigned by store leadership.

Skills

Product knowledge

Quality inspection

Proactive selling

Team collaboration

Attention to detail

Effective communication

Customer service

Compliance understanding

Time management

Work ethic

Food safety awareness

Policy adherence

Freshness evaluation

Job description

Whole Foods Market in Newton, MA, is seeking a customer-focused Team Member for its Specialty department. You will help receive and prepare products, maintain displays, and support regional Specialty vision while providing courteous service to customers and team members.

Responsibilities include stocking, enforcing quality standards, assisting with sampling programs, and maintaining clean, stocked displays. Flexible schedule and strong work ethic are valued.