Specialist, Vendor Ops

Tractor Supply Company; Brentwood (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Tractor Supply Company seeks a Vendor Ops Specialist in Brentwood, TN to act as the primary liaison between the SSC and DC partners, ensuring timely issue resolution and efficient product flow through the supply chain.

The role owns maintenance of DC issue resolution processes and SAP replenishment scheduling, while training team members and sustaining SOPs for smooth operations.

Qualifications

• 2–4 years in a supply chain function or vendor compliance
• Bachelor's degree in business, supply chain, or related field preferred
• Experience in retail environment preferred

Responsibilities

• Liaise between DCs and SSC; build relationships across Logistics, Supply Chain Planning, Inventory Management, Merchandising
• Coordinate resolution of load refusals, variances, damages, ASN/shipment errors via Troubles process
• Maintain DC/store replenishment schedule in SAP; update SOPs and training docs
• Administer weekly reports including Load Feedback Survey and Troubles resolution
• Onboard new suppliers by communicating supply chain requirements
• Train VC team via Vendor Operations Forum and Monthly Variance Call

Skills

Analytical skills

Communication

Leadership

Spreadsheet proficiency

Microsoft Office

Education

Bachelor's degree in business or supply chain

Tools

SAP

Job description

Specialist, Vendor Ops

Overall Job Summary

The Vendor Operations Specialist serves as the primary liaison between the SSC and Distribution Center partners, communicating important information and quickly driving resolution of problems to ensure the efficient flow of product through the supply chain. This position owns the maintenance of and team member training on all DC issue resolution processes. Finally, the Vendor Operations Specialist is responsible for maintaining the schedule in SAP that drives the timing and frequency of DC to store replenishment.

Essential Duties and Responsibilities (Min 5%)

• Serves as a primary communications liaison between DCs and SSC via standard communication templates. Build strong relationships between Logistics, Supply Chain Planning, Inventory Management and Merchandising.

• Coordinate resolution of issues relating to load refusals, UPCs, PO or SKU variances, damages, ASNs, shipment errors, buy backs, stop sales etc. via the Troubles process and Logistics PnR mailbox within required SLA

• Maintain and update the DC/Store replenishment schedule in SAP.

• Maintain and update SOPs and training documentation relevant to the resolution of issues on the DC receiving dock

• Administer and complete weekly reporting. Load Feedback Survey, Troubles resolution reporting, etc

• Onboard new suppliers by communicating supply chain requirements

• Facilitate DC training through multiple mediums, ie. Vendor Operations Forum (email) and Monthly Variance Call (Teams call), and train new TSC Supply Chain and Inventory Management team members

• Serve as a backup to Vendor Ops Coordinator to assist with Dispute and Audit resolution within SLA

Required Qualifications

Experience : 2-4 years' experience within a supply chain function or vendor compliance, and in a retail environment preferred.

Education : Bachelor's degree in business, supply chain, or any related field preferred. Any combination of education and experience will be considered.

Preferred knowledge, skills or abilities

• Strong and demonstrated analytical, communication and leadership skills.

• Proficient with spreadsheets and Microsoft Office products.

• Capable of solving complex problems.

• Able to maintain credibility, at all levels of management and throughout the organization.

Working Conditions

• Normal office working conditions

• Repetitive wrist, hand or finger movement

Physical Requirements

• Sitting

• Standing (not walking)

• Walking

• Lifting up to 10 pounds

• Lifting up to 20 pounds

• Reaching overhead

• Kneeling/Stooping/Bending

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visitthis link (https://www.tractorsupply.careers/content/Our-Benefits/?locale=en_US) for more specific information about the benefits and leave policies applicable to the position you're applying for.

CONNECTION

Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.

EMPOWERMENT

We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

OPPORTUNITY

A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

Nearest Major Market: Nashville