Specialist, Technical Writer

L3Harris; Nashville (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

L3Harris Technologies is seeking an experienced Specialist Technical Writer in Nashville, TN to create, develop, plan, write and edit installation, operational, and manufacturing manuals for product customer deliverables.

You will generate technical manuals from engineering inputs, document data for manufacturing, and interview users and staff to build accurate documentation. Proficiency with RoboHelp, Windchill, Creoview, and related tools is preferred.

Qualifications

• Bachelor’s Degree with 4+ years of relevant experience, or a Graduate Degree with 2+ years; or 8+ years’ experience in lieu of a degree.
• Experience with Adobe RoboHelp and Photoshop preferred.
• Windchill and Creoview experience required.
• Experience with single source authoring and agile, iterative development.
• Experience documenting software releases, interactive manuals, quick reference guides, and training materials.

Responsibilities

• Generate technical manuals and processes from engineering and operations inputs.
• Document and maintain technical data for manufacturing and integration of product lines.
• Interview users and staff to develop documentation.
• Create documentation that is responsive to use cases.
• Author docs using RoboHelp and related tools; manage projects and report progress.
• Explain processes to team members and stakeholders.
• Coordinate with SMEs to obtain required information.
• Ensure accuracy through peer reviews and feedback.
• Manage data for engineering docs using Windchill and Creoview.

Skills

Technical writing

Cross-functional teamwork

Interviewing SMEs

Education

Bachelor’s degree + 4 years experience

Tools

Adobe RoboHelp

Windchill

Creoview

Git

Visual Studio Code

SharePoint

Azure DevOps

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Specialist Technical Writer

Job Code: 40699

Job Location: Nashville, Tennessee

Job Schedule: 9/80 Regular Schedule

Job Description:

We are looking for an experienced Technical Writer to join our team at L3Harris. This position is responsible for creating, developing, planning, writing, and editing installation, operational, and manufacturing manuals for product customer deliverables.

Essential Functions:

• Generate technical manuals and processes using technical inputs from engineering and operations departments as part of cross-functional team.

• Document and maintain technical data related to the manufacturing and integration of product lines.

• Conduct interviews with various users and technical staff to develop product documentation.

• Produce documentation that is responsive to use cases.

• Author documentation in Adobe RoboHelp, have knowledge and use of GIT, Visual Studio Code, SharePoint, Windchill, and Azure Devops tools.

• Work under general supervision on large projects, manage multiple assignments independently, and track and report status on project progress to key stakeholders.

• Explain and interpret processes and procedures to others both within and outside of the job area.

• Garner cooperation from SMEs regarding processes, practices, and procedures.

• Solve problems by drawing from prior experiences and through analysis of the issues.

• Adhere to a style guide, peer review others work, and accept feedback on quality and accuracy of own writing.

• Manage data to support engineering and technical writing deliverables using Windchill and Creoview.

  #LI-PD2

  Required Qualifications:

• Requires a Bachelor’s Degree with a minimum of 4 years of prior relevant experience, or a Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, a minimum of 8 years of prior related experience.

  Preferred Additional Skills:

• Experience with Adobe programs, particularly RoboHelp and Photoshop.

• Experience with Windchill and Creoview.

• Experience with single source authoring.

• Experience in Agile, iterative development, and/or SCRUM development.

• Experience documenting software releases, interactive technical manuals, Quick Reference Guides, Training Materials, and Help Sites.

• Experience with software code, especially HTML, CSS, XML, or JSON.

• Knowledge of data management practices and configuration management documentation.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) or Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). For information regarding your Right To Work, please click here for English (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) or Spanish (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf).