Specialist, Surgical Pathology Support

University Hospitals Pain Management; Cleveland, Northern (OH, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

University Hospitals Pain Management is seeking support staff to maintain knowledge of policies, procedures, and services related to Pathology. The role involves handling routine inquiries, processing pathology consult requests, and coordinating administrative tasks for the department.

Responsibilities include completion of registration and transcription tasks for the LIS, travel and meeting coordination, and maintaining PHI security in line with UH policies and annual training requirements.

Responsibilities

• Responds to common inquiries from internal and external customers
• Handles complex inquiries requiring management approval or policy interpretation
• Receives, follows up, orders and sends pathology consult requests; includes registration, accessioning, and transcription of results to the laboratory LIS
• Performs general support duties including travel arrangements, meeting coordination, expense submission, correspondence transcription, departmental office supply inventory and ordering
• Coordinates departmental tumor boards, legal cases, storage of patient material, autopsy documentation
• Provides back up support for additional departmental needs
• Complies with all policies and standards; abides by PHI requirements and UH Code of Conduct and policies for PHI handling

Job description

A Brief Overview

Develops and maintains a working knowledge of policies, procedures, processes and services relevant to Pathology.

What You Will Do

• Maintains competency to answer most frequently asked questions from internal and external customers. Handles customer inquiries referring only the more complex matters such as those needing management approval and/or questions of policy interpretation to other staff.
• Receiving, following up, ordering and sending of pathology consult requests, including registration, accessioning, and transcription of results to the laboratory LIS.
• Performs general support duties including, but not limited to, travel arrangements, meeting coordination, expense submission, correspondence transcription, departmental office supply inventory and ordering.
• Coordinates departmental tumor boards, legal cases, storage of patient material, autopsy documentation.
• Provides back up support for additional departmental needs.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.