Specialist, Strategy and Operations

MSD Malaysia; Northern (KY); Hybrid; USD 87,000 - 137,000; Full time

Job summary

Merck & Co., Inc. in the United States is seeking a QA data analytics professional to support the Research Laboratories QA division. You will create data visualizations using Power BI and Excel, manage metrics, and maintain QA infrastructure including SOPs and training materials.

The role emphasizes collaboration across R&D QA teams, regulatory compliance, and proactive contribution to quality goals in a fast-paced environment.

Qualifications

• Highschool diploma with knowledge in QA processes.
• Experience using data analytics tools (Power BI, Excel) for visualizations.
• Familiarity with SOP management and regulatory compliance (GLP, GCP) preferred.

Responsibilities

• Create data visualizations using Power BI and Excel Pivot Tables to support QA.
• Manage data generation, metrics/analytics and related IT systems.
• Maintain QA SharePoint sites and SOP/training processes.
• Lead tasks within a team and collaborate across R&D QA.
• Support regulatory compliance in QA R&D and related areas.

Skills

IT skills

Strategic thinking

Project management

Leadership experience

Education

Highschool diploma

Tools

Power BI

SharePoint

Job description

Job Description

Our company Research Laboratories Quality Assurance (QA) is an independent organization that provides quality focus at each critical stage of the product development life cycle, including post approval marketing, to ensure high-quality, safe, and effective products, contributing to the company mission of improving and saving lives around the world.

Primary Responsibilities

• Proficient with data analytics tools such as PowerBI, Excel with Pivot Tables, etc. to create data visualizations and support the advancement of our research & development division QA Quality Management System
• Manages or leads data generation, metrics/analytics, and associated IT systems
• Maintains and advances our research & development division QA SharePoint Sites
• Manages the execution of SOP management and training processes
• Executes specific tasks within S&O to support enterprise and our research & development division QA priorities
• Leads their own specific tasks and responsibilities within a team, prioritizing time and effort towards important deliverables and producing high-quality work
• Contributes to the overall goals of the team by excelling at their individual role and taking initiative to improve their own skills
• Influences, partners and collaborates with other colleagues within and outside their team – across our research & development division.
• Supports departmental operational activities utilizing enterprise leadership skills, knowledge and judgement; proactively identifies issues using experience with guidance and support from our research & development division leadership team and colleagues within and external to our research & development division, as needed
• Conducts appropriate work in accordance with applicable and established Standard Operating Procedures (SOPs), applicable regulations and company policies/procedures
• As appropriate, supports regulatory compliance in our research & development division QA and partnering our research & development division areas (e.g., GLP, GCP, PV, Animal Welfare)
• Collaborates effectively across areas within our research & development division QA and stakeholders to achieve quality goals and understanding of and application of appropriate regulations in partnering our research & development division areas
• Demonstrates capacity to learn and understand regulations, technology and processes in detail to minimize and mitigate risks, given the complexity of assignments in this area
• Supports “One Quality Voice”, including creation and distribution of internal communications and organizing applicable meetings
• Support our research & development division QA and enterprise D&D journey (e.g. different and Inclusion projects)

Education

Highschool diploma Knowledge and/or experience in a relevant field, along with proficiency in the primary activities and essential skills required for this role.

Preferred Skills and Experiences

• IT skills
• Strategic thinking
• Project management
• Leadership experience

Enterprise Leadership Skills

• Motivation and Inspiration: Communicating effectively; conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
• Talent Growth: Embracing continuous learning; actively identifying new areas for growth; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skills on the job and learning through their application.
• Ownership and Accountability: Taking ownership; setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• Execution Excellence: Taking prompt action to accomplish work goals, per compliance standards; taking action to achieve results beyond what is required; being proactive.
• Emotional Intelligence: Meeting the personal needs of individuals to build trust, encourage two-way communication, build allyship and strengthen relationships.
• Networking and Partnerships: Building partnerships; developing and leveraging relationships within and across work groups to achieve results.
• Coaching and Development: Building self-insight; demonstrating an awareness of own strengths and development needs as well as the impact of own behavior on others; modifying behavior based on self-awareness to improve impact.

#eligibleforERP Required Skills

• Building Partnerships
• Decision Making
• Meeting Organization
• Microsoft Power Business Intelligence (PBI)
• Quality Assurance (QA)

Preferred Skills

• Active Listening
• Building Trust
• Communication
• Data Analysis Tools
• Data Visualization
• Leveraging Relationships
• Quality Management Systems (QMS)

Eligibility

US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement. We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts.

Salary

The salary range for this role is $87,300.00 - $137,400.00. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

Benefits

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Application Deadline

The application deadline for this position is stated on this posting.

Location Requirements

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Search Firm Policy

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Additional Employment Details

Employee Status: Regular. Relocation: No relocation. VISA Sponsorship: No. Travel Requirements: No Travel Required. Flexible Work Arrangements: Remote. Shift: 1st - Day. Valid Driving License: No Hazardous Material(s): N/A.

Job Posting End Date

Job Posting End Date: 09/11/2026. A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Company Overview

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.