Specialist Sport & Outdoor

Dick's Sporting Goods; Valley Cottage (NY); On-site; USD 26,174 - 37,195; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist – Sport & Outdoor to help athletes discover the right gear and deliver an engaging, athlete-first experience. You will drive sales, support service execution, and bring energy to every athlete interaction.

Qualifications include a high school diploma or equivalent and 1–3 years of retail or customer-facing experience. This role offers a starting pay range of $19.00–$27.00 per hour, with location-based variation.

Qualifications

• High School Diploma or Equivalent.
• 1–3 years of experience in retail or customer-facing roles.
• Previous retail or customer‑facing experience preferred

Responsibilities

• Engage athletes to understand shopping needs and provide product information.
• Onboard and train new team members as subject‑matter expert for their area.
• Ensure products are ready for purchase and athletes are engaged as desired.
• Uphold merchandising standards, signage, and price changes.
• Promote participation in loyalty programs and private label cards.
• Foster an inclusive store environment where teammates and athletes are welcomed.

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

About the Role

Serve as a trusted product expert, helping athletes discover the right gear while delivering an engaging, athlete‑first experience. As a Specialist – Sport & Outdoor, you will drive sales, support service execution, and bring energy and passion to every athlete interaction.

Job Duties & Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world‑class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment. Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectation selling skills, and key operational processes. Serves as a go‑to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete‑first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities.

Qualifications

• High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail or customer‑facing experience preferred

Pay & Benefits

Targeted Pay Range: $19.00 - $27.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.