Specialist Solutions Architecture, Link

Stripe; Chicago (IL); Hybrid; USD 203,000 - 305,000; Full time

Benefits offered by this job

Equity

Bonus or commissions

401(k)

Medical, dental, and vision benefits

Wellness stipends

Job summary

Stripe, Inc. is seeking an online payments solutions architect with extensive pre-sales and GTM experience to accelerate opportunities and shape checkout experiences for B2B and B2C customers.

You will collaborate with sales, engineering, and product teams to optimize conversion, implement Stripe Link, and drive strategic initiatives at scale. You will partner with Payments product sales and the Link product team, evangelize best practices, and travel ~25% to client sites and events.

Qualifications

• 7+ years in a pre-sales, solutions architecture, or technical consulting role focused on online payments or e-commerce
• Strong working knowledge of checkout optimization, including conversion metrics and cart abandonment
• Familiarity with payment authentication standards (3DS, passkeys, network tokenization) and their impact on authorization rates
• Experience designing payment flows and integrations for large enterprises, including multi-market and multi-currency scenarios
• Strong knowledge of software engineering and API integration patterns
• Excellent communication, presentation, and interpersonal skills for technical and non-technical audiences
• Proven ability to build strong collaborative relationships with business partners
• Ability to thrive in ambiguity and a fast-moving environment

Responsibilities

• Act as a subject matter expert on Stripe Link to accelerate opportunities globally
• Demonstrate deep understanding of checkout optimization, network-based authentication, and the impact of saved payment methods on conversion
• Develop expertise with Stripe's Link integration patterns and guide customers through key implementation decisions
• Advise customers on Link interactions with Radar, Billing, Connect to deliver value across their payment stack
• Define and share best practices and reusable assets with the GTM organization
• Create reference architectures to visualize end-to-end checkout and conversion improvements
• Partner with Payments product sales on strategic Link opportunities and lead solution strategy
• Collaborate with the Link product team for early exposure to new features
• Serve as a Voice of the Customer to drive product requests prioritization
• Identify trends in checkout UX, wallets, passkeys, and network-based authentication for product teams
• Escalation point to drive complex technical issues to Stripe's engineering team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• Approximately 25% travel is anticipated

Skills

Pre-sales experience

Solutions architecture

Technical consulting

Online payments knowledge

E-commerce experience

Tools

Stripe integration

RESTful APIs

API integration patterns

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams.

What you'll do

You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities.

The team is looking for an online payments specialist with a proven track record of designing checkout experiences and payment flows for B2C and B2B enterprises. You will engage with Stripe's customers as a thought leader in the conversion optimization space, helping them understand how Stripe Link—Stripe's one-click checkout network—can reduce cart abandonment, improve returning customer conversion, and create a more seamless payments experience at scale.

Responsibilities

• Act as a subject matter expert on Stripe Link to accelerate opportunities globally
• Demonstrate a deep understanding of checkout optimization, network-based authentication, and the business impact of saved payment methods on conversion
• Develop expertise with Stripe's Link integration patterns—including embedded checkout, Stripe.js, and direct API flows—and guide customers through key implementation decisions
• Advise customers on how Link interacts with the broader Stripe platform (Radar, Billing, Connect) to deliver compounding value across their payment stack
• Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team
• Create reference architectures that help customers visualize end-to-end checkout and conversion improvements
• Partner closely with the Payments product sales team on Stripe's most strategic Link opportunities, leading solution strategy and owning key customer relationships
• Partner closely with the Link product team to get early exposure to new features
• Serve as a "Voice of the Customer" internally to drive product and feature request prioritization
• Identify and summarize trends in checkout UX, wallets, passkeys, and network-based authentication, and provide actionable insights to product stakeholders and sales
• Act as an escalation point to drive complex technical issues to resolution with Stripe's engineering team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• Approximately 25% travel is anticipated

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 7+ years of experience in a pre-sales, solutions architecture, or technical consulting role focused on online payments or e-commerce
• Strong working knowledge of checkout optimization, including conversion metrics, cart abandonment, and the UX and technical levers that influence them
• Familiarity with payment authentication standards (3DS, passkeys, network tokenization) and their impact on authorization rates
• Experience designing payment flows and integrations for large enterprises, including multi-market and multi-currency scenarios
• Strong knowledge of software engineering and API integration patterns
• Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences
• A proven ability to build strong collaborative working relationships with business partners
• Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment

Preferred Qualifications

• Experience integrating Stripe or other RESTful APIs into web applications
• Experience with A/B testing or analytics frameworks for checkout optimization
• Familiarity with wallet and one-click checkout ecosystems (Apple Pay, Google Pay, PayPal, Shop Pay)
• Experience as a subject matter expert in a relevant industry, vertical, or product

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $203,400 - $305,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.