Specialist Solution Engineer

Salesforce; Utah; On-site; USD 120,000 - 180,000; Full time

Job summary

Salesforce is seeking a Senior SPM Solution Engineer to join the Solution Engineering team. You will drive customer success by designing compelling SPM solutions, delivering executive-level demonstrations, and enabling cross-functional teams to win large enterprise deals.

You will collaborate with sales leaders and account executives to understand customer goals and translate them into scalable, measurable outcomes.

Qualifications

• Bachelor’s Degree or equivalent experience in a related industry.
• Experience using Salesforce as a power user or admin.
• Salesforce certifications a plus (Administrator, Architect).
• Previous experience with enterprise-level clients in a Pre-Sales or Solution Engineering role.
• Excellent speaking and presentations skills, both in-person and virtual.
• Strong writing skills for internal and external communications.
• Strong time management to run multiple projects and cycles in parallel.
• Creative mindset with a drive to develop enterprise solutions.
• Business acumen with strong problem-solving abilities.

Responsibilities

• Partner with Account Executives to understand customer goals and challenges throughout the sales cycle.
• Present executive-level product demonstrations to key stakeholders illustrating the value of SPM.
• Establish technical credibility and rapport through product demonstrations and technical discovery calls.
• Create innovative solutions using out-of-the-box thinking to support client initiatives.
• Conduct enablement activities (webinars, best practices, knowledge sharing) for customers and peers.
• Enable the broader Solution Engineering team and cross-functional partners to showcase the Salesforce value within the portfolio.
• Become an expert in all SPM applications while maintaining proficiency in the Salesforce platform.
• Collaborate with sales and product teams to relay feedback and identify product and process improvements.
• Leverage Salesforce internal resources to build SPM brand awareness and assist in enterprise deals.

Skills

Salesforce experience

Pre-Sales

Executive presentation

Written communications

Time management

Creative thinking

Business acumen

Education

Bachelor’s Degree or equivalent

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Senior SPM Solution Engineer Job Description

About Sales Performance Management

SPM brings location to the World’s #1 CRM, Salesforce. Formerly MapAnything, SPM has been helping Field Sales and Sales Operations Teams increase productivity and cut cost through a slew of services including route optimization, mobile workforce activation, and territory optimization and planning. In addition, we have recently acquired SPIFF, a leading Incentive Compensation Management tool into our portfolio and a Sales Programs offering to activate seller behavior that will help to round out our SPM category offering.

We are seeking a Solution Engineer (Pre-Sales) to join our SPM Solution Engineering Team. You will work closely with Sales Leaders and Account Executives across the world to drive our continued growth, and to help to build solutions that have an impact on our Customer’s business.. The Solution Engineer will also act as an evangelist of SPM to various internal stakeholders to create meaningful collaboration strategies to enable a team selling environment and drive scale to continue the product’s growth.

The successful candidate will be focused on customer success, delivering world-class customer solutions, and is not afraid to think creatively on how SPM can have an impact. They can demonstrate understanding of industry trends and market opportunities to develop new solutions and relevant points of view, and have numerous examples of bringing new thinking; to customers, your team and your current company. The ideal individual will be proactive, a great collaborator, passionate and a proven individual and team contributor as they work with some of the biggest brands and companies in the world.

Responsibilities

• Partner with Account Executives to understand our Customer’s unique business goals and challenges throughout the sales cycle.
• Present Executive level product demonstrations to key business Stakeholders highlighting the Value of SPM
• Be a SME, both internally and externally, through establishing technical credibility and professional rapport with client account stakeholders through product demonstrations and technical discovery calls
• Be an innovator who can create new solutions using out-of-the-box thinking to enable client's business initiatives to be realized
• Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.) to both our Customers and our internal peers.
• Actively enable the broader Solution Engineering team and cross-functional distribution to team to more effectively position the value of the SPM solution within the Salesforce portfolio
• Become an expert in all SPM applications while maintaining a very high proficiency in the Salesforce platform
• Routinely engage with sales and product development teams to provide product and client feedback and identify opportunities to further improve our products, sales/implementation processes, and overall customer experience
• Partner with Account Executives to identify and utilize Salesforce internal resources (Account Executors, Solutions Engineers, etc.) to build SPM brand awareness, assist in sales cycles, and close enterprise business deals

Requirements/Qualifications

• Bachelor’s Degree or equivalent experience in a related industry
• Prior experience using Salesforce as a power user or admin
• Salesforce Certifications a plus - current Administrator, Architect
• Previous experience working with enterprise-level clients in a Pre-Sales or Solution Engineering capacity
• Excellent speaking and presentations skills and experience both in-person and over-the-web
• Superb writing skills and experience with both internal and external communications
• Strong time management skills, allowing for multiple projects and sales cycles to run in parallel
• Creative mindset and the ability to think “outside of the box” with a desire to develop solutions for enterprise-level customers
• Business acumen with