Specialist, Release of Information

Kaiser Permanente Northwest; Oregon; Remote; USD 43,000 - 53,000; Full time

Job summary

Kaiser Permanente Northwest is seeking a health information professional to manage PHI disclosures and ensure compliance with federal and state laws. The role involves abstracting medical records, preparing documentation for legal proceedings, and coordinating with attorneys, insurers, and providers to fulfill requests.

Responsibilities include reviewing requests, locating information across systems, and maintaining thorough records.

Qualifications

• Requires knowledge of PHI and release of information.
• Understanding of HIPAA and state laws.
• Experience handling legal health information requests.
• Ability to interpret health records for disclosures.

Responsibilities

• Analyze and interpret health information for appropriate disclosure.
• Prepare records for subpoena or deposition.
• Collaborate with providers to clarify undocumented data.
• Access multiple systems to locate health information.
• Create abstracts and summaries from paper and electronic records.
• Maintain a logging/tracking system for released information.
• Research relevant laws and regulations.
• Coordinate physician forms and narratives requests.

Skills

PHI disclosure

Legal compliance

Data extraction

Document management

Communication

Time management

Education

Associate Degree in HIM

High School Diploma

Tools

MS Word

MS Excel

Outlook

Job description

Job Summary:

Under indirect supervision, maintains confidentiality of protected health information (PHI). Reviews requests for health information. Abstracts case histories. Prepares medical records for use in legal proceedings. Supports compliance and Principles of Responsibility. Adheres to applicable federal and state laws and regulations, accreditation and licensing requirements, policies and procedures. Reports and/or resolves issues of non-compliance.

Essential Responsibilities:

This description is for recruitment posting purposes only. It has not received full HR review and approval.

Meets compliance requirements by complying with all federal, state and local law, rules and regulations, as well as Kaiser Permanente-s policies and procedures for the release of health information by applying understanding of such law, and using judgment as to how best respond to a specific request based on the authorization provided for the release of PHI.

• Accurately and proficiently analyze and interpret the health information to assure appropriate disclosure of health information to attorneys, insurance companies, outside providers of health care and others, as directed by the patient or as compelled by law or regulations.
• Prepare health records in response to Subpoena Duces Tecum for court appearance or depositions.
• Consult with health care providers to ascertain undocumented information such as patient data not entered into the health record by the provider.
• Access various resources within the Kaiser Permanente system to locate health record information which may be found in secondary records, unfilled material, computerized data and dictated but not transcribed documentation in order to obtain time loss information, diagnosis, treatment, physical limitations or other required information requested by attorneys, insurance companies, outside providers and others.
• Create summaries/abstracts of health information from paper and electronic health documentation.
• Manipulate a variety of computer systems which are intricately designed programs in order to extract information regarding diagnosis, procedures, service utilization, length of stay, dates of service, ICD Codes, and provider identification.
• Create / maintain documentation log of health information released so colleagues can clearly track what has been done.
• Access Intranet and Internet to research laws and health related sources of information.
• Compute costs for services provided and create lists for billing purposes.
• Coordinate and track completion of physician forms and requests for narratives from attorneys, insurance companies, etc. May require communicating with physician regarding completion.
• Performs other duties as assigned.

Experience

• Four (4) years of experience in disclosure of Protected Health Information (PHI), with an emphasis on the legal aspects, in a healthcare setting or a recent graduate of an accredited Associate Degree Health Information Management (HIM) program and two (2) years of experience in a healthcare setting.
• One (1) year customer service experience.

Education

• - High School Diploma or GED.

License, Certification, Registration

• N/A

Additional Requirements

• - Certification of medical terminology and abbreviations, current within two (2) years or final candidate(s) will need to complete the Kaiser Permanente medical terminology assessment with a minimum competency score of 84% or higher.
• - Ability to type minimum 40 wpm with above average accuracy.
• - Proficiency in the use of applicable computer software (e.g., MS Word, Excel, Outlook) and other work related tools (e.g., fax, copier, scanner, multi-line phone system, etc.).
• - Ability to understand and communicate Washington and Oregon laws and regulations that relate to release of information and disclosure of PHI and principles of confidentiality.
• - Familiarity with health record chart content, order, and ability to quickly scan large volumes of documents in paper form or online for sensitive information and requested documentation.
• - Ability to consistently meet or exceed department quality and productivity standards.
• - Strong organizational skills and ability to work independently and manage multiple priorities in a busy environment with frequent interruptions and time demands.
• - Demonstrated courtesy, helpfulness and respect in dealing with customers.
• - Good interpersonal skills with the ability to communicate effectively (both written and oral) with internal and external customers.
• - Willingness to work in a Labor/Management Partnership environment.

Preferred Qualifications

• - Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred.
• - Comprehensive knowledge of anatomy and terminology preferred.
• - Basic knowledge of biology/anatomy/disease processes preferred.
• - Basic knowledge of laboratory tests and what they are ordered for preferred.
• - Basic knowledge of drugs and what they are prescribed for preferred.
• - Demonstrated accuracy, medical abstracting and time management skills preferred.
• - Good knowledge of Kaiser Permanente function and departments preferred.
• - Familiarity with Health Information Management policies and procedures (Privileged Information, Guidelines for Authorizations, Health Record Security, Health Record Documentation) preferred.
• - Comprehensive knowledge of Federal law and Health Insurance Portability and Accountability Act of 1996 preferred.
• - Strong knowledge of Oregon & Washington laws relating to health information preferred.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Primary Location: Oregon,Clackamas,Regional Process Center

Scheduled Weekly Hours: 40

Shift: Day

Workdays: Mon, Tue, Wed, Thu, Fri

Working Hours Start: 08:00 AM

Working Hours End: 04:30 PM

Job Schedule: Full-time

Job Type: Standard

Worker Location: Remote

Employee Status: Regular

Employee Group/Union Affiliation: W06|SEIU|Local 49

Job Level: Individual Contributor

Department: Kaiser Permanente Building - Medical Transcription-Med Req - 1008

Pay Range: $31.43 - $38.63 / hour

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel: Yes, 5 % of the Time

Work Setting: Remote

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.