Specialist QRC

The Hershey Company; Hershey (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Wellbeing

Financial Security

Time Off & Flexibility

Growth & Development

Job summary

The Hershey Company in Hershey, PA, is seeking a Specialist QRC to own recurring QA and food safety processes within an assigned testing, plant, line, or product area. You will coordinate verification and monitoring activities, interpret trends, and recommend practical improvements that support consistency, incident prevention, compliance, service, and cost objectives.

The role requires 1+ year in the food industry and a Bachelor's degree in Microbiology, Chemistry, Biochemistry, Food Science,

Qualifications

• 1+ years of experience in QA/QC within the food industry.
• Knowledge of FSMA, HACCP, GMPs and related food-safety programs.
• Strong communication, presentation, auditing, problem-solving and troubleshooting skills.

Responsibilities

• Lead recurring QA and testing processes: Design schedules and coordinate QA checks and testing activities; perform complex analytical or microbiological testing and guide others on routine work.
• Coordinate product and process verification: Own sampling plans, specification checks, sensory evaluations, and basic stability or shelf-life monitoring; consolidate results and recommend targeted adjustments.
• Monitor food safety programs: Plan and execute sanitation verification, hygiene audits, allergen checks, and environmental monitoring; identify risks and support hazard analysis and follow-up verification.
• Support incident investigations: Define data needs, analyze results and trends, summarize findings, and confirm corrective actions.
• Maintain documentation and share insights: Keep QA, food safety, and lab records complete; prepare reports or dashboards for cross-functional improvement.
• Support projects and compliance: Represent QA on projects and new product/manufacturing-line activities; develop specs and CAPA documentation.

Skills

Communication

Presentation

Auditing

Problem-solving

Troubleshooting

Education

Bachelor’s degree in Microbiology

Biochemistry

Food Science

Job description

Specialist QRC

Note: If you apply for a role at Hershey through our career's website, we may use technologies that use automation to filter your candidacy based on objective criteria. We also use AI-enabled tools that help us facilitate the selection of our future Hershey talent. These tools may help with activities such as matching and scoring candidates to roles based on requirements and scheduling interviews. These systems process only the information you provide in your application, including your resume, work history, education, and responses to screening questions. While these technologies assist with certain steps in our recruitment process and may provide recommendations, all final decisions, including those affecting whether candidates advance to subsequent stages in the applicant process, are made by our talent acquisition teams with meaningful human review and independent judgment. Depending on your location and the specific role you apply for, additional disclosures about our use of AI in recruitment may be provided to you separately.

Why Hershey:

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey's enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference-locally and globally-is part of how we do business every day.

Location: Hershey, PA

About The Hershey Company

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey's, Reese's, KitKat,Dots Pretzels, Lesser Evil,Jolly Rancher, Twizzlers, Ice Breakers, and more.

At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitmentoriginated withour founder, Milton Hershey, and continues to shape who we are today.

Guided by our employee value proposition,Lead Today. Create Tomorrow,weempower our people to drive impact now while shaping what comes next. OurOne Hersheymindset brings teams together across functions, geographies, and businesses, enabling us tooperatewith speed, collaboration, and shared purpose.

The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.

How will you fit in the big picture?

Join the Quality and Regulatory Compliance team in Hershey, Pennsylvania, and help strengthen the food quality and safety systems behind products enjoyed around the world. As an established subject matter expert, you will own recurring quality and food safety processes within an assigned testing, plant, line, or product area. You will coordinate verification and monitoring activities, interpret trends, communicate findings, and recommend practical improvements that support consistency, incident prevention, compliance, service, and costobjectives.

What will you do?

• Lead recurring QA and testing processes: Design schedules and coordinate QA checks and testing activities; perform complex analytical or microbiological testing and guide others on routine work.
• Coordinate product and process verification: Own sampling plans, specification checks, sensory evaluations, and basic stability or shelf-life monitoring; consolidate results and recommend targeted adjustments.
• Monitor food safety programs: Plan and execute sanitation verification, hygiene audits, allergen control checks, and environmental monitoring; identify emerging risks and support hazard analysis and follow-up verification.
• Support incident investigations: Define data needs, analyze results and historical trends, summarize findings, recommend local corrective improvements, and confirm actions are effective.
• Maintain documentation and share insights: Keep QA, food safety, and laboratory records complete and accurate; prepare reports or dashboards that support cross-functional continuous improvement.
• Support projects and compliance: Represent QA on projects and new product or manufacturing-line activities, develop specifications and compliance documentation, and partner with manufacturing and other functions on corrective and preventive action plans.

Minimum Education & Requirements

Experience:

1+ years of relevant experience in the food industry implementing quality and food safety programs.

Education:

Bachelor's degree in Microbiology, Chemistry, Biochemistry, Food Science, or a related field preferred.

Knowledge of food industry regulations and quality systems, including FSMA, HACCP, Good Manufacturing Practices, and related food safety programs.

Strong communication, presentation, auditing, problem-solving, and troubleshooting skills, with the ability to explain technical concepts to varied audiences.

Understanding of production or manufacturing environments and proficiency with relevant data, reporting, and business software.

Ability to work flexible hours and travel at least 25%, with additional travel during focused projects.

HACCP, SQF, and PCQI certifications are preferred.

Benefits and Perks

At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
• Growth & Development: Career development programs, learning opportunities, and internal mobility

Benefits may vary based on role, location, and eligibility.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. You can request an accommodation via phone or email.

To request an accommodation via phone, please call [phone] and leave a voicemail with your contact information. You may also email a request for accommodation to [e-mail]. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

Nearest Major Market: Harrisburg