Specialist, Payroll - Vantagen

Baker Tilly US; Eau Claire (WI); On-site; USD 29,618 - 56,481; Full time

Job summary

Baker Tilly US is seeking a Payroll Specialist to provide direct support and consulting to payroll clients under supervision. You will ensure accurate payroll processing and client satisfaction while maintaining confidentiality and staying current with payroll regulations.

In this role you will manage client payroll data in their systems, generate reports, and collaborate with ADP software platforms to deliver timely and accurate results.

Qualifications

• 1 year of payroll experience.
• Associate degree preferred.
• Experience with ADP software platforms desirable.
• Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi-tasking skills.
• Ability to effectively work in a deadline-driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills; appropriately and professionally communicates with all levels.
• Ability to learn new technology and processes quickly.

Responsibilities

• Provide direct support and consulting to our payroll clients, ensuring accurate payroll processing and client satisfaction under supervision.
• Client Service & Deliverables: Ensure client payroll information is accurate within their specific payroll system and resolve discrepancies.
• Client Service: Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters.
• Implementation & Technology: Be an additional resource to the implementation team when needed.
• Individual and Team Development: Be a resource to new hires and/or less experienced staff and share insights.

Skills

Payroll processing

Client service

ADP software

Outlook

Excel

Attention to detail

Time management

Communication

Multi-tasking

Learning quickly

Education

Associate degree

Tools

ADP software platforms

Job description

Overview

Baker Tilly is a leading advisory, tax and assurance firm that serves clients coast‑to‑coast and globally, with major hubs in New York, London, San Francisco, Los Angeles, Chicago, and Boston.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, offering attest services (Baker Tilly US, LLP is a licensed independent CPA firm) and tax & business advisory services (Baker Tilly Advisory Group, LP and its subsidiaries are not licensed CPA firms).

Our firm is an independent member of Baker Tilly International, part of a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook, and Instagram.

Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal‑opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state, or local law.

Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP are considered property of Baker Tilly Advisory Group, LP and are not subject to payment of agency fees. To be an authorized recruitment agency, a formal written agreement must exist and the agency must be invited by Baker Tilly's Talent Attraction team to submit candidates for review via our applicant tracking system.

Responsibilities

The main responsibilities of this role are to provide direct support and consulting to our payroll clients, ensuring accurate payroll processing and client satisfaction under the supervision of the Payroll Supervisor.

Client Service & Deliverables

• Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies.
• Review and/or process payrolls in a timely manner to meet client deadlines, including updating employee records, calculating bonuses or severance, reviewing accuracy of federal and state income tax calculations, and reconciling payroll deposits, tax withholdings, wage garnishments, etc.
• Prepare reports of employee earnings, taxes, deductions, and employer’s contribution for Social Security and unemployment.

Client Service

• Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters.
• Maintain confidence of employee data by keeping all information confidential.
• Accurately convey detailed information in both written and verbal format.
• Provide technical software support to clients.
• Identify and accurately capture out‑of‑scope work.
• Identify new opportunities to expand services to clients.

Implementation & Technology

• Be an additional resource to the implementation team when needed.
• Interview clients to gain understanding of payroll needs.
• Manage new client implementation projects, ensuring timely completion and client satisfaction.
• Train clients on payroll processes as necessary.

Individual and Team Development

• Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes.
• Provide honest feedback to new hires/less experienced staff in a timely manner.
• Help build team capabilities and knowledge by sharing insights and lessons learned.
• Research and maintain product knowledge on ADP software platforms.
• Maintain current knowledge of local, state, and federal practices and laws.

Qualifications

• 01 year of payroll experience.
• Associate degree preferred.
• Experience with ADP software platforms desirable.
• Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi‑tasking skills.
• Ability to effectively work in a deadline‑driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills; appropriately and professionally communicates with all levels.
• Ability to learn new technology and processes quickly.
• Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate.

The compensation range for this role is $21.50 to $41.00. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.