Specialist-Patient Access

Baptist Memorial Health Care; Starkville (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

Baptist Memorial Health Care is seeking an Admissions Clerk to obtain necessary information for admission, including pre-registration, insurance verification, authorization, and collection of deposits due prior to discharge. Performs other duties as assigned.

The role requires clear English communication, accurate data entry, and the ability to work efficiently within hospital computer systems while maintaining patient confidentiality. This position emphasizes MPI maintenance and throughput.

Qualifications

• Clear and effective written and spoken English required.
• Ability to write legibly and record information accurately.
• Basic computer skills and basic math.
• Type 35 words per minute; excellent customer service.
• Ability to speak clearly and be understood.

Responsibilities

• Register and review account for patients using hospital computer systems.
• Assign insurance to patient's account according to guidelines.
• Ensure information is obtained and entered accurately.
• Review accounts to determine patient financial responsibility prior to service.
• Collect deductible, co-pays, etc. according to hospital policy.
• Complete assigned reports within specified timeframes.
• Maintain Master Patient Index (MPI); avoid duplicate entries.
• Achieve patient throughput standards with wait times under 5 minutes.

Skills

Clear communication

Customer service

Typing 35 wpm

Basic computer skills

Math computation

English proficiency

Education

High School Diploma or Equivalent

2 years of college (Preferred)

Associate's Degree (Preferred)

Job description

Job Summary

To obtain all necessary information for admission including pre-registration, insurance verification/authorization, collection of deposits and amounts due prior to discharge. Performs all other duties as assigned.

Overview

Job Summary

To obtain all necessary information for admission including pre-registration, insurance verification/authorization, collection of deposits and amounts due prior to discharge. Performs all other duties as assigned.

Job Responsibilities

• Register and review account for patients by utilizing hospital computer systems according to Job Guidance Sheets. Assign insurance to patient's account according to the Job Guidance Sheet. Ensure all information is obtained and entered accurately. Allotted percentages: 96 - 100% = Excellent, 91 - 95% = Exceeds, 86 - 90% = Meets, 81 - 85% = Partial, 80% or less = Unacceptable. 25 %
• Identification and verification of any components that may affect reimbursement. Follow up with appropriate staff to obtain authorization prior to scheduled procedures. Allotted exceptions: 0 = Excellent, 1-3 = Exceeds, 4-6 = Meets, 7-9 = Partial, 10 or more = Unacceptable. 20 %
• Review account to determine patient financial responsibility prior to service. Collect deductible, co-pays, etc. according to hospital financial policy, as applicable. 20 %
• Completes assigned reports and/or queues within specified timeframes. 15 %
• Maintain hospital Master Patient Index (MPI). Search MPI at time of registration for existing medical record unit number. Use existing number to register patient. Avoid creating duplicate entries in the MPI. Allotted exceptions: 0 = Excellent, 1-3 = Exceeds, 4-6 = Meets, 7-9 = Partial, 10 or more = Unacceptable. 10 %
• Achieve patient throughput standards while maintaining accuracy. Average patient wait times less than 5 minutes. Allotted percentages: 96 - 100% = Excellent, 91 - 95% = Exceeds, 86 - 90% = Meets, 81 - 85% = Partial, 80% or less = Unacceptable. 10 %

Specifications

Education

Minimum Required

High School Diploma or Equivalent Required.

Preferred/Desired

2 years of college Preferred or Associate's Degree Preferred.

Experience

Description

Minimum Required

1 year General - Business Required..

1 Year Health/Medical - Business Preferred.

Training

Minimum Required

Special Skills

Minimum Required

Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Basic computer skills, ability to perform basic math computation. Type 35 words per minute. Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.

Preferred/Desired

Licensure