Specialist, Operations Quality 1 1

Celestica; Richardson (TX); On-site; USD 85,000 - 125,000; Full time

Job summary

Celestica is seeking a Quality Specialist to manage excursions and drive process improvements from NPI to mass production. You will lead audits, develop quality plans, monitor KPIs, and coach junior staff to elevate quality across the organization.

The role emphasizes ISO/IPC compliance, cross-functional collaboration, and timely implementation of changes to ensure product quality, on-time delivery, and customer satisfaction.

Qualifications

• Strong knowledge of quality tools and ISO/IPC standards.
• Ability to generate and present data-driven reports.
• Understanding of product and manufacturing processes.
• Awareness of how decisions affect customer satisfaction and delivery.
• Familiarity with FMEA, PMP, SPC, 8D methodologies.
• Knowledge of Six Sigma and Lean Kaizen.
• Strong communication with internal & external customers.

Responsibilities

• Lead the team to handle quality excursions and take timely actions.
• Oversee product and material quality from NPI to mass production.
• Develop the quality control plan for material, process and product areas.
• Monitor and report quality KPIs for internal (factory) and external (customer).
• Drive continuous improvement benefiting customer, Celestica and supplier.
• Lead audits (process/product/system/supplier) and follow up actions.
• Maintain internal quality system, procedures, and workmanship standards.
• Support EC and SPCN changes to ensure timely implementation.
• Coach junior quality staff to enhance knowledge and skills.
• Contribute to quality strategy deployment and assigned tasks.

Skills

Quality tools, ISO/IPC

Data reporting/analytics

Product & manufacturing processes

Business impact on customer/supply

Quality tools: FMEA/8D/SPC

Six Sigma & Lean Kaizen

Communication with stakeholders

Education

Bachelor's degree in related field

Equivalent education/experience

Job description

Req ID: 138790

Remote Position: No

Region: Americas

Country: USA

State/Province: Texas

City: Richardson

General Overview

Functional Area: Quality (QUA)

Career Stream: Operations Quality (OPQ)

Role: Specialist (SPE)

Job Title: Specialist, Operations Quality

Job Code : SPE-QUA-OPQ

Job Level: Band 08

Direct/Indirect Indicator: Indirect

Summary

Quality Specialist is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement. Quality specialist will lead process/procedure definition, and maintain a continuous flow of high quality products to our customers.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Lead the team to handle all quality excursions independently, and take effective actions on time

• Oversee the product & material quality from NPI to mass production

• Develop the quality control plan for respective area (material/process/product)

• Monitor and report quality KPI for internal (factory) and external (customer)

• Drive continuous improvement to benefit customer, CLS and supplier.

• Develop and maintain internal quality system, procedures, work instructions and workmanship standards

• Lead process/product/system/supplier audit and improvement actions follow up.

• Industry standards (e.g. ISO)

• Compliance audit

• Safety audit etc.

• Follow up the EC(Engineering Change), SPCN(Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally)

• Coach junior quality staff to improve their quality knowledge.

• Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.

Knowledge/Skills/Competencies

• Strong knowledge of quality tools, ISO and IPC standards and processes

• Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format

• Strong knowledge of product and manufacturing processes

• Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality ,on-time delivery and profitability of the unit

• Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc.

• Knowledge of Six sigma and Lean Kaizen.

• Ability to effectively communicate with a wide variety of internal and external customers

Physical Demands

• Duties of this position are performed in a normal office environment.

• Duties may require repetitive manual movements (e.g., keyboarding), carrying, pushing or pulling light objects, (under 5 kg.), carrying, pushing or pulling heavy objects (over 5 kg.), crouching, climbing

• Sustained visual concentration on small areas, such as monitors, screens, precise eye/hand coordination, sustained visual concentration on numbers, legal documents

Typical Experience

• 4 to 6 years in a similar role or industry.

Typical Education

• Bachelor's degree in related field, or consideration of an equivalent combination of education and experiency.

• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer.

All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

Special arrangements can be made for candidates who need it throughout the hiring process.

Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.