Specialist Operations and Retention

Anchorage School District; Anchorage (AK); On-site; USD 74,000 - 91,000; Full time

Job summary

Anchorage School District is seeking an Operations and Retention Specialist to support Talent Management operations, recruitment, and retention through data analysis and process improvement. The role includes coordinating certification pathways and assisting with international applicant recruitment, working closely with district staff and external partners.

The position requires a bachelor's degree or equivalent experience, SHRM certification within a year of hire, and a 12-month work year with

Qualifications

• Requires a bachelor's degree in business administration, education, or related field; equivalent experience considered.
• Prior experience in K-12 education, HR, or licensing administration preferred.
• Proficiency with Windows and Microsoft Office.
• Ability to organize and deliver relevant content.
• Experience in collecting, analyzing, and presenting data.
• Must obtain SHRM-CP or SHRM-SCP or equivalent within one year of hire.

Responsibilities

• Exemplifies a department service culture of excellence in customer service and collaboration with Talent Management internal and external customers.
• Develops, prepares, generates, and analyzes ongoing and ad hoc reports on recruitment and retention.
• Develops pathways to educator certification in collaboration with programs and district staff.
• Reviews TM processes to identify duplicate entry and delays.
• Keeps departmental goals, objectives, and systems updated.
• Coordinate hiring support for international applicants.

Skills

Data analysis

Microsoft Office

Content organization

Education

Bachelor's degree in business administration or education

Job description

Frontline Applicant Tracking - Anchorage School District

• Position Type: Professionals and Supervisors/ Specialist Operations and Retention
• Date Posted: 11/9/2026
• Location: TALENT MANAGEMENT

Bargaining Unit: Exempt
Work Year:12 months
Work Day:8 hours per day
FTE: Full Time, 1.0 FTE
Salary: $82,458 per year

Job Summary

The Operations and Retention Specialist supports Talent Management operations and employee recruitment and retention through data analysis, process improvement, and coordinated certification and hiring support. This position develops partnerships and pathways to educator certification, assists applicants and employees with certification requirements, and coordinates hiring support for international applicants. The specialist collaborates with district staff and external partners to provide responsive customer service and advance departmental goals. The position has a retirement association with the Public Employees' Retirement System (PERS).

Job Requirements

The following are required:

• A bachelor's degree in business administration, education, or a related field. Equivalent experience, education, and training will be considered in lieu of the degree requirement.
• Prior experience in K-12 education, Human Resources, or licensing administration.
• Proficiency with Windows computers and applications, such as Microsoft Office.
• Skills and experience organizing and delivering relevant content.
• Experience in collecting, analyzing, and presenting data.
• Must hold or obtain SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) or equivalent certification within one year of hire.

The following are preferred:

• Experience in a school district or other public organization in a human resources capacity.
• Knowledge of teacher certification.

Essential Job Functions

• Exemplifies and ensures a department service culture of excellence in customer service and collaboration with Talent Management (TM) internal and external customers.
• Develops, prepares, generates, and analyzes ongoing and ad hoc reports pertaining to employee recruitment and retention.
• Develops and coordinates pathways to educator certification in collaboration with preparation programs, district staff, and other partners to support recruitment, placement, and retention
• Reviews assigned TM processes with generalists and staff to identify duplicate entry, unnecessary handoffs, inconsistent practices, and preventable delays.
• Assists in the development of departmental goals, objectives, and systems.
• Assists the senior director in the daily administration of other TM services as directed.
• Documents existing workflows and develops recommendations for simplifying work while preserving required approvals and controls.
• Assists applicants and employees with initial, emergency, and alternative certifications.
• Serves as a liaison among the district, state certification agency, preparation programs, and other organizations regarding credential verification and application status.
• Provides guidance and training to district staff on certification procedures, documentation standards, and available certification pathways.
• Tracks application requirements and deadlines, and communicates with applicants, district staff, and designated program sponsors.
• Coordinates hiring support for international applicants.

Physical /Mental Demands

The physical demands of this job require frequent standing, walking, sitting, speaking and hearing. Specific visual abilities are also required. The employee is regularly required to reach with his/her hands and arms and occasionally lift items weighing less than 40 lbs. Additionally, the employee must be able to understand vague and implicit instructions, be able to readily recall facts and details, handle conflict and make effective decisions under pressure. The employee must have the ability to effectively manage the stress of working with students, parents, and other employees representing diverse cultures, personalities, and work styles in a dynamic work environment.

Anchorage School District is committed to providing reasonable accommodations, according to applicable state and federal laws, to all individuals with a qualified physical or mental disability.

Work Environment

Work is performed in a professional environment with a wide variety of individuals having differing functions, personalities and abilities, including working with diverse groups of people in a variety of different settings.

While performing the duties of this job the employee may be regularly exposed to a video display. The employee may be exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.

Additional Job Information

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties as requested by any person authorized to give instructions or assignments.

Anchorage School District (ASD) employees must possess the ability to read and write in English. This also includes the ability to communicate in English with school staff, co-workers, and the public; as well as have the ability to comprehend and carry out oral and written directions and understand and follow English instructions and written documents.

Offers of employment are contingent upon completion of a satisfactory criminal background check. For certificated positions, this is in addition to the background check conducted through the certification process with the Alaska State Department of Education and Early Development (DEED).

This position may be required to work in ASD facilities on the military installations (JBER). Please visit the government REAL ID website for additional information.

The Anchorage School District is an equal employment opportunity employer.

Need Help?

We're here to help! For questions regarding the application process, please contact ASD's HR Customer Care Team at 907-742-4115.

For technical questions regarding the Recruiting and Hiring system, please contact Frontline using the Request Technical Help link below.