Specialist On Field Operations

Dick's Sporting Goods; El Segundo (CA); On-site; USD 26,863 - 39,261; Full time

Job summary

Dick's Sporting Goods in El Segundo, California is seeking a Specialist – On Field Operations who will support a seamless athlete experience through key on-floor processes such as merchandising and inventory management. The ideal candidate will engage with athletes to understand their needs and drive sales through product recommendations.

This position requires a high school diploma, 1-3 years of retail experience, and a desire to maintain a welcoming store environment. Join us to make a real difference in athletes' shopping experiences!

Qualifications

• 1-3 years of retail or customer-facing experience preferred.
• Ability to engage with athletes to understand their shopping needs.
• Experience with merchandising and presentation standards.

Responsibilities

• Deliver an outstanding athlete experience by proactively engaging athletes.
• Assist with onboarding and training of new and existing team members.
• Ensure products are ready for athletes to purchase while maintaining engagement.

Skills

Customer engagement

Operational expertise

Team training

Sales recommendations

Education

High School Diploma or Equivalent

Job description

OVERVIEW

Sport inspires us. Innovation drives us. Come Win With Us at DICK'S Sporting Goods as part of a team that redefines what's possible.

In our stores, you'll make a real difference by delivering exceptional experiences to athletes of all abilities. If you're coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor.

Support a seamless athlete experience by executing key on-floor processes including merchandising, pricing, and product availability. As a Specialist – On Field Operations, you will combine operational expertise with an athlete‑first mindset to ensure the store delivers a consistent, high‑quality experience. Be part of a team that brings discipline, energy, and service together.

Job Duties & Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world‑class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment. Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes. Serves as a go‑to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete‑first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities.

QUALIFICATIONS

• High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail or customer‑facing experience preferred

Targeted Pay Range: $19.50 - $28.50. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.