Specialist, Member Communications

Mutual-of-America-Financial-Group; Boca Raton (FL); Hybrid; USD 68,000 - 102,000; Full time

Benefits offered by this job

Annual bonus

Comprehensive Benefits Package

401(K) Match

Parental Leave

Paid time off

Job summary

Mutual of America Financial Group seeks a Specialist, Member Communications to lead production and management of operational communications and assist with responses to RFPs, RFIs, due diligence requests, and ad hoc inquiries.

The role collaborates with various business units to draft notices and statements, manage RFP processes, and coordinate with external vendors for distribution while driving readability and process improvements.

Qualifications

• Strong interpersonal and writing/editing skills.
• Experience with RFPs, RFIs, and due diligence requests; ability to craft clear responses.
• Collaborate with Administrative Operations and other business members as needed.
• Monitor regulatory and business deadlines; provide regular status updates on RFPs and related work.

Responsibilities

• Collaborate with Administrative Operations team and other business members as needed.
• Create new RFP response content, edit draft content, and update existing content.
• Monitor regulatory and business deadlines.
• Provide status updates and other reporting around RFPs and other work.

Skills

Interpersonal skills

Writing and editing

Education

Bachelor's degree

Job description

Locations

Showing 1 location FL - Boca
1001 W Yamato Rd
Suite 200
Boca Raton, FL 33431, USA
FL - Boca
1001 W Yamato Rd
Suite 200
Boca Raton, FL 33431, USA
AZ - Phoenix PSC
18444 North 25th Avenue
Suite 410
Phoenix, AZ 85023, USA
AZ - Phoenix PSC
18444 North 25th Avenue
Suite 410
Phoenix, AZ 85023, USA

• Hybrid
• Mktg - Investor Communications
• Full-Time
• Requisition #: SPECI002314

Description

Mutual of America Financial Group
Job Title: Specialist, Member Communications
Locations: Boca Raton, FL, or Phoenix, AZ (hybrid)

Who Are We:

At Mutual of America Financial Group, we help people build the assets they need to achieve greater financial security. Our Company is built upon a solid foundation of integrity, excellence, and social responsibility. We were founded in 1945 to provide small and mid-sized nonprofit organizations with pension and retirement-related services, along with leading customer support. Today, we provide these services also to for-profit companies, as well as to governmental entities, Tribal enterprises, institutional investors, and individuals. We work diligently to understand the needs of our customers so we can help them achieve their retirement goals.

We are committed to bringing talented and motivated people together to help our customers achieve a financially secure future.

Role Summary:

As a member of our Member Communications team, you'll play a key role in the production and management of the Company’s operational (i.e., non-marketing) communications, as well as in writing and assisting with responses to requests for proposals (RFPs), requests for information (RFIs), due diligence requests, and ad hoc requests. Your essential responsibilities will include, but not be limited to:

• Work with various business units to help ensure their timely drafting and release of operational communications, such as notices and statements.
• Review and manage all RFP requests by clarifying specifications, scope of work, and legal/regulatory requirements; ensure timely communication and completion of RFPs with Regional Office staff; lead and support all proposal production activities (including editing, graphics, proofreading, printing, assembly, packaging, tracking, and delivery); and maintain and enhance RFP database content in Qvidian in collaboration with RFP support staff.

Often, we rely on outside print and distribution vendors to disseminate our operational communications to our customers. You will work closely with these vendors to ensure they have the distribution lists and materials they need to complete the distributions.

As we are looking to continually improve our operational communications with respect to readability, design, execution, and production, we would want your regular comments and feedback about our operational communications and process.

Responsibilities:

• Collaborate with Administrative Operations team and other business members as needed.
• Create new RFP response content, edit draft content, and update existing content.
• Monitor regulatory and business deadlines.
• Provide status updates and other reporting around RFPs and other work.

Required Qualifications:

• Strong interpersonal skills
• Strong organizational, writing, and editing skills

Preferred Qualifications:

• Bachelor’s Degree
• 3+ years of workplace retirement plan experience
• FINRA Series 6

What we offer you:

• Annual bonus
• Comprehensive Benefits Package (medical, dental, and vision) that starts day one of employment
• 401(K) Match: Receive up to 6% of your pay (salary and incentive compensation) with 100% employer match on employee contributions.
• Parental Leave: 8 weeks fully paid
• Paid time off: 20 days plus two floating personal holidays

The salary range below describes the minimum to maximum base salary range for this role. The role is also eligible for an annual bonus; whereby total compensation may exceed this range depending on individual and / or Company performance.

Base Salary Range:

Phoenix, AZ: $68,000 - $102,000

Mutual of America Financial Group provides equal employment opportunity to all qualified employees and applicants for employment regardless of race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, or any other classification prohibited by applicable law. #LI-JB1

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Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.