Specialist, Mail Services

C&S Wholesale Grocers, LLC; Byron Township (MI); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Total Rewards benefits package

Job summary

SpartanNash in Byron Center, MI is seeking a full-time Mailroom/Office Support role. You will sort mail, process outgoing shipments, operate mailing equipment, and assist with copy/print requests for various departments.

Requirements include a high school diploma (or GED), a valid driver’s license, and the ability to lift up to 52 pounds. Prior mailroom experience is preferred, with strong customer service and basic computer skills.

Qualifications

• High School Diploma or GED required or strongly preferred.
• One year mailroom/copy center experience preferred.
• Valid unrestricted Driver's License required.
• Strong reading, comprehension and problem-solving skills.
• Good customer service: able to listen and understand print/copy/mail requests.
• Ability to learn printer/copier functionality and possibly mainframe printing systems.
• Basic computer skills required.
• Ability to lift 52 pounds regularly and move heavier items with assistance.

Responsibilities

• Sort incoming mail to departments and deliver packages.
• Pick up and drop off parcels for off-site meetings when needed.
• Process outgoing mail requests and ship packages.
• Determine mailing methods to meet requirements (standard, overnight, etc.).
• Operate mailing machine, UPS system, and check inserter for outgoing mail.
• Maintain copiers and print areas (replace toner, stock paper).
• Coordinate retrieval and replacement of boxes at off-site facilities.
• Assist departments with filing records and office space changes as needed.
• Operate printers and process computer-generated reports; perform routine maintenance.
• Assist with office furniture moves and setup; coordinate repairs.
• Support general facility maintenance as needed; assist janitorial staff as required.

Skills

Mail processing

Customer service

Problem solving

Basic computer skills

Heavy lifting

Education

High School Diploma or GED

Tools

Printers & copiers

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company?

Location:

850 76th Street S.W. - Byron Center, Michigan 49315

Position Summary:

This role is responsible to sort and distribute incoming mail, process and ship outgoing mail/packages, and complete copy and print requests. May be responsible to assist with other areas, depending on assigned location.

Here’s what you’ll do:

• Sort incoming mail for distribution to various departments and deliver incoming packages to departments.

• Pick up and drop off parcels for off-site meetings as necessary.

• Responsible for processing outgoing mail requests and shipping packages.

• Work with requestor to understand mailing requirements and to determine best shipping/mailing method (i.e., standard delivery, overnight, etc.).

• Operate mailing machine, UPS parcel system and check inserter for outgoing mail/packages. Ensure a thorough understanding of request and mailing machine to set up and process jobs accurately.

• Maintain department copiers and print areas to include replace toners, stock paper, etc.

• Coordinate retrieval of boxes and replacement of boxes at off-site storage facilities.

• May assist departments with filing records in offsite retrieval boxes; assist with office space requests (cube/office changes).

• Responsibilities may vary depending on assigned location and department needs.

• Operate printer and processing of computer-generated reports and routine maintenance of such.

• Assist with office furniture needs as requested; coordinate and drop of furniture for repairs and assist with setting up and/or moving office furniture.

• Assist with general facility maintenance (i.e., monitor energy management system, shovel sidewalks, complete minor repairs and maintenance, etc.) as necessary; may be required to maintain facilities equipment service records, provide guidance to outsourced janitorial staff and order janitorial supplies.

• Additional responsibilities may be assigned as needed.

Here’s what you’ll need:

• High School Diploma (Preferred) or equivalent: GED (strongly preferred).

• One year mailroom/copy center experience strongly preferred.

• Must have a valid unrestricted Driver's License.

• Good reading, comprehension and problem-solving skills.

• Good customer service skills: must be able to listen to and understand print, copy and mail requests.

• Must be able to learn the functionality of printers and copiers to effectively process requests or understand mainframe printing systems, depending on work location/department.

• Basic computer skills required.

• Ability to lift 52 pounds on a semi-regular basis to deliver paper cases; ability to lift or push/pull pallets weighing more than 52 pounds with assistance as needed for office space/furniture requests or deliveries.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.

Company: SpartanNash

Job Area: Corporate

Job Family: Administration

Job Type: Full time

Req ID: R88822