Specialist, Logistics

RXO Inc.; Minneapolis (MN); On-site; USD 45,000 - 55,000; Full time

Job summary

RXO Inc. is seeking a LTL Logistics Specialist to manage daily operations for LTL SMB accounts, coordinating shipments, pricing for quotes, and building strong relationships with carriers and customer contacts.

You will ensure profitability by selecting optimal carriers and service levels, resolving shipment issues, while upholding a high level of service.

Qualifications

• Experience in LTL logistics operations.
• Strong communication and interpersonal skills.
• Ability to manage multiple accounts and shipments.

Responsibilities

• Account Assignment & Knowledge: Execute daily operations for assigned accounts, understanding growth goals and contractual agreements.
• Load Management: Track shipments, monitor loads, ensure coverage and service.
• Communication: Interact with internal teams and customers through appropriate channels.
• Freight Classification and Pricing: Provide accurate pricing for quotes and ensure compliance.
• Problem Solving & Issue Resolution: Identify and resolve shipment delays, discrepancies, or damages.
• Client Relationships: Build and maintain relationships with customer contacts and facilities.
• Collaboration: Work with carrier reps, managers, and sales teams as a team player.
• Quoting: Identify customers with heavy/consistent freight volume for possible pricing.

Skills

Account management

Load management

Communication

Freight classification

Pricing

Problem solving

Client relationships

Collaboration

Quoting

Job description

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is $50K The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

Job Overview

LTL Logistics Specialists manage daily operations for our LTL SMB accounts, including coordinating and tracking shipments, handling freight classification and pricing for quotes, and building relationships with carriers and customer contacts. They ensure profitability by selecting optimal carriers and service levels, resolving shipment issues, while upholding our high level of service.

Essential Functions

• Account Assignment & Knowledge:Execute daily operations for assigned accounts, understanding their growth strategies, goals, and contractual agreements.
• Load Management:Track all customer shipments, monitor assigned portion of the load board, and ensure all loads are covered and serviced properly.
• Communication:Communicate effectively and punctually with both internal teams and external customers, using the appropriate channels.
• Freight Classification and Pricing: Handle freight classification, provide accurate pricing for quote requests, and ensure compliance with industry standards and regulations.
• Problem Solving & Issue Resolution: Identify, communicate, and resolve any issues related to shipments, including delays, discrepancies, or damages, to ensure smooth operations.
• Client Relationships:Develop strong working relationships with customer contacts and facilities.
• Collaboration:Foster internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
• Quoting: Identify whether customers with heavy and/or consistent freight volume would be suited for possible customer-specific pricing.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us

Our Benefits

• Competitive pay

• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave

• 401(k) retirement plan with up to 5% company match

• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity

• Employee Assistance Program (EAP)

• Tuition reimbursement, adoption assistance

• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account

• Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.