Specialist, Lincoln NA Business Office

Ford Credit; Detroit (MI); Hybrid; USD 65,000 - 166,000; Full time

Benefits offered by this job

Medical benefits

Parental leave

Tuition assistance

Vehicle discount program

Paid time off

Paid holidays

Employee resource groups

Community service time off

Job summary

Ford Motor Company in Detroit is seeking a highly organized Specialist in the Lincoln NA Business Office to support executive communications, strategic initiatives, and cross-functional collaboration across Lincoln. The role offers exposure to senior leaders and key business priorities.

You will develop presentations, analytics, and insights, leveraging AI and digital tools to drive efficiency and decision-making within a fast-paced, transformational environment.

Qualifications

• Bachelor's degree in business, marketing, related field, or equivalent experience.
• Experience in dealership operations, field operations, marketing, or a related business function with a track record of driving results and execution.
• Demonstrated ability to leverage AI and digital tools to improve productivity, streamline workflows, and enhance business outcomes.
• Strong business acumen with the ability to analyze data, identify trends, uncover opportunities, and translate insights into action.
• Proven ability to build relationships, collaborate effectively across organizations, and communicate confidently with stakeholders at all levels, including senior leadership.
• A proven track record of taking on complex tasks and being proactive as a self-starter.
• Strong project management and organizational skills, with the ability to manage multiple priorities and keep complex initiatives on track.
• Thrives in a fast-paced, evolving environment that values innovation, continuous improvement, and transformation.
• Proficiency in Microsoft Excel and PowerPoint, with experience using AI-powered tools to support decision-making, communication, and operational effectiveness.

Responsibilities

• Support the Manager, Lincoln NA Business Office in executing key business priorities and operational initiatives.
• Develop presentations, executive communications, reporting, data analyses, and actionable business insights that support decision-making and evolving business needs.
• Leverage AI, process improvements, and innovative solutions to streamline operations, enhance efficiency, and improve business outcomes.
• Support the communication, tracking, and execution of Lincoln Field objectives.
• Contribute to the planning and execution of key business meetings and communications, including Lincoln Go-To-Market broadcasts, SAR reviews, and Retailer Council activities.
• Coordinate cross-functional deliverables, timelines, and stakeholder communications to support business priorities and operational objectives.
• Partner across Lincoln skill teams and Ford organizations to support strategic initiatives and operational objectives.
• Support special projects, strategic initiatives, and emerging business priorities to meet evolving organizational needs.

Skills

Dealership operations

Field operations

Marketing

AI & digital tools

Data analysis

Cross-functional collaboration

Project management

Executive communication

Education

Bachelor's degree in business/marketing or related field

Tools

Microsoft Excel

PowerPoint

Job description

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.

In this position...

• The Lincoln North America Business Office, Specialist is a high-visibility role supporting business operations, executive communications, strategic initiatives, and cross-functional collaboration across the Lincoln organization.
• The position offers broad exposure to senior leaders and business priorities.
• The Lincoln North America Business Office, Specialist is a newly created, high-visibility role.
• This position supports key business priorities, operational initiatives, executive communications, and strategic projects across the Lincoln organization.
• The successful candidate will partner closely with Lincoln leadership and cross-functional Ford teams, gaining broad exposure to the business while contributing to initiatives and activities that support organizational objectives.
• This role offers unique access to senior leaders, enterprise-wide collaboration, and opportunities to build business acumen and a broad professional network.

What You'll Do...

• Support the Manager, Lincoln NA Business Office in executing key business priorities and operational initiatives.
• Develop presentations, executive communications, reporting, data analyses, and actionable business insights that support decision-making and evolving business needs.
• Leverage AI, process improvements, and innovative solutions to streamline operations, enhance efficiency, and improve business outcomes.
• Support the communication, tracking, and execution of Lincoln Field objectives.
• Contribute to the planning and execution of key business meetings and communications, including Lincoln Go-To-Market broadcasts, SAR reviews, and Retailer Council activities.
• Coordinate cross-functional deliverables, timelines, and stakeholder communications to support business priorities and operational objectives.
• Partner across Lincoln skill teams and Ford organizations to support strategic initiatives and operational objectives.
• Support special projects, strategic initiatives, and emerging business priorities to meet evolving organizational needs.

You’ll have...

• Bachelor's degree in business, marketing, related field, or equivalent experience.
• Experience in dealership operations, field operations, marketing, or a related business function with a track record of driving results and execution.
• Demonstrated ability to leverage AI and digital tools to improve productivity, streamline workflows, and enhance business outcomes.
• Strong business acumen with the ability to analyze data, identify trends, uncover opportunities, and translate insights into action.
• Proven ability to build relationships, collaborate effectively across organizations, and communicate confidently with stakeholders at all levels, including senior leadership.
• A proven track record of taking on complex tasks and being proactive as
• a self-starter
• Strong project management and organizational skills, with the ability to manage multiple priorities and keep complex initiatives on track.
• Thrives in a fast-paced, evolving environment that values innovation, continuous improvement, and transformation.
• Proficiency in Microsoft Excel and PowerPoint, with experience using AI-powered tools to support decision-making, communication, and operational effectiveness.

Even better, you may have...

• Automotive experience, with particular value on dealer engagement.
• AI familiarity, especially proven process automation experience

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 5 and ranges from $65,100-$109,300.

This position is a salary grade 6 and ranges from $74,300-$124,500.

This position is a salary grade 7 and ranges from $86,600-$144,900.

This position is a salary grade 8 and ranges from $99,100-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: New Hire Benefits

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.