Specialist, HR Operations, Development Programs

Edwards Lifesciences Gruppe; Alton (IL); On-site; USD 68,000 - 96,000; Full time

Job summary

Edwards Lifesciences is seeking a Human Resources professional focused on Learning and Development to design, guide, and deliver enhanced experiences for our people. The role partners with people leaders and the COE to implement innovative HR solutions and manage leadership development for high potentials and senior leaders.

Based on our Irvine headquarters, the position emphasizes program development, cross-functional collaboration, and data-driven process improvements to continuously elevate

Qualifications

• Bachelor’s degree in related field and 3 years HR experience.
• Experience in managing HR processes for Learning and Development or equivalent work experience.
• Familiarity with Copilot and process improvements.

Responsibilities

• Provide guidance to program development related to Learning and Development Programs to improve the employee experience, balanced with function-specific needs.
• Evaluate, implement, and provide end-to-end solutions to deliver a best in class employee experience.
• Identify continuous improvement processes to aid timely decision making, reduce task turnaround time and redundancies.
• Engage with third-party providers to establish, develop, and review the suite of services and ensure SLAs are met.

Skills

Learning and Development

HR processes

Process improvement

Copilot

Education

Bachelor's Degree in related field

Tools

Microsoft Office

Job description

Making a meaningful difference to patients around the world. Our talented people are central to the future of Edwards Lifesciences, which is why our Human Resources teams help design, guide, and deliver inspiring experiences for our people. With a fundamental understanding of how to build a supportive community and organizational capability, you’ll deliver solutions to attract and retain talent. Your work will enable our teams to thrive as they help patients live healthier and more productive lives. This position will enable a best-in-class employee experience through subject matter expertise, consultation and service delivery for the assigned function. This includes the implementation, delivery, and management of innovative HR solutions to provide the service level expected. This role works directly with people leaders, employees, and the COE function to deliver Leadership Development programs to our High Potential and Senior Leaders. It combines education, experience, and exposure resources in the program design. The position will be on-site at our Irvine headquarters.

How you’ll make an impact:

• Provide guidance to program development related to Learning and Development Programs to improve the employee experience, balanced with function-specific needs and drivers. Provide recommendations and insights to the Functional Team Leader. to continuously improve HR Knowledge Base and Case Management content.
• Evaluate, implement, and provide end-to-end solutions to deliver a best in class employee experience. Possess skills and experience to provide solutions across multiple stakeholders.
• Identify continuous improvement processes (e.g.,to aide in timely decision making, reduce task execution turnaround time and redundancies).
• Engage with third-party providers to establish, develop, and review the suite of services, and ensure that third-party vendors adhere to established service level agreements
• Provide input for the development and delivery of moderately complex communication materials related to programs, plans, policies, processes.
• Perform audits and validations of transactions. Examine and verify data for accuracy and consistency.
• Proactively stay up to date on trends and developments, proactively providing ideas and recommendations to leaders regarding best practices and trends. Work to enhance the capability of self and team.
• Other incidental duties

What you’ll need (Required):

• Bachelor’s Degree in related field, 3 years of work experience in Human Resources with relevant experience in managing HR processes for Learning and Development or equivalent work experience based on Edwards criteria

What else we look for (Preferred):

• Relevant experience in managing large programs with several stakeholders
• Experience with interacting and supporting all levels of management is strongly preferred
• Experience managing multiple programs running at one time, strong organization skills and attention to details
• Experience with Copilot and a curiosity for Process Improvement to capitalize on elimination of manual tasks
• Experience with Microsoft tools and applications required
• Results-oriented mindset (high sense of urgency, determination, tenacity, etc.).
• Professional, high energy, engaging personality
• Substantial knowledge of standard business practices and professionalism in a customer service environment are essential
• Substantial specialized knowledge of end-to-end HR solutions in assigned function to deliver a best in class employee experience
• Possess a sense of urgency in solving customer requests to ensure timely resolution
• Understanding of HR enabling technologies and how they work within a customer service business environment
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California (CA), the base pay range for this position is $68,000 to $96,000 (highly experienced). The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.