Specialist Footwear

Dick's Sporting Goods; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join Dick's Sporting Goods as a Specialist - Apparel in Fort Worth, Texas. In this role, you will engage with athletes to understand their shopping needs and provide exceptional service, combining product knowledge with a passion for sport and fashion.

Responsibilities include training new team members, ensuring product availability, and fostering an inclusive store environment. Ideal candidates have a high school diploma and 1-3 years of relevant experience in retail.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience, preferably in retail or customer-facing roles.
• Strong customer engagement and sales skills.

Responsibilities

• Engage athletes to understand their shopping needs and enhance their experience.
• Assist in training new team members as a subject matter expert.
• Ensure products are ready and available for purchase for athletes.

Skills

Customer engagement

Sales through product recommendations

Training and onboarding

Process execution

Education

High School Diploma or Equivalent

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW

Sport inspires us. Innovation drives us. Come Win With Us at DICK'S Sporting Goods as part of a team that redefines what's possible.

Whether you live for sport or cozy fashion, you'll love building your career at DICK'S. It's more than a job - it's a chance to be part of a team where you're welcomed, supported, and empowered from day one. In our stores, you'll make a real difference by delivering exceptional experiences to athletes of all abilities. If you're coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor.

Deliver an engaging and confidence-building shopping experience by connecting athletes with the right apparel for performance and everyday wear. As a Specialist - Apparel, you will combine product expertise, merchandise expertise, and strong service to drive results. Be part of a team that brings style, comfort, and performance together.

JOB DUTIES & RESPONSIBILITIES

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment. Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes. Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities.

QUALIFICATIONS

• High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail or customer-facing experience preferred