Specialist, Escrow Oversight, Senior, V1

Carrington; Atlanta (GA); Remote; USD 30,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

401(k) with match

Training programs

Employee referral bonuses

Educational Reimbursement

Community foundation involvement

Job summary

Carrington Mortgage Services is seeking a Sr. Escrow Oversight Specialist to manage complex escrow processes, oversee loans with mortgage insurance, and ensure compliance with state and federal regulations.

The role emphasizes data analysis, vendor coordination, and timely processing of mortgage escrow activities. The position is remote from home with an hourly pay range of $22.00 to $25.00, demanding attention to detail and the ability to work under tight deadlines.

Qualifications

• High school diploma or equivalent required; college education preferred but not required.
• Three to four years of banking/finance/mortgage or escrow experience.
• Proficient knowledge of Microsoft Office (Excel, Teams, Outlook).
• Ability to communicate effectively with all levels of staff and management.
• Ability to meet strict deadlines and manage multiple tasks.

Responsibilities

• Oversee loans with mortgage insurance and reconcile PMI/USDA/ FHA payments.
• Boarding and reconciliation for newly acquired loan populations.
• Independent oversight of loans with active mortgage insurance (FHA/MIP/USDA).
• Reconcile, process, and bulk transfer monthly payments for FHA/PMI/USDA.
• Communicate with FHA/PMI/USDA vendors to obtain information and resolve issues.
• Stop escrow disbursements on loans pending refinance and monitor related data.

Skills

Escrow oversight

Strong math skills

Effective communication

Self-motivation

Education

High school diploma or equivalent

College education preferred

Tools

FiServ/Sagent

Encompass

Digital Portal

AutoPilot

OnBase

Job description

Come join our amazing team and work remotely from home!

JOB SUMMARY:

As a Sr. Escrow Oversight Specialist, you will be responsible for enhanced specialized processes including but not limited to overseeing our loans with mortgage insurance premiums, reconcile and pay all mortgage insurance premiums consisting of more than $33 million a month, and placing escrow stops on loans pending a refinance. This position will require your ability to perform Escrow Vendor Specialist Level II tasks. This is an experienced level job that handles processes with a moderate to high degree of complexity. Duties are to be performed in accordance with all US State and Federal laws/regulations as well as the company’s outlined policies and procedures. The approved starting pay for this role is $22.00-$25.00 per hour.

WHAT YOU’LL DO

• Complete all tasks and responsibilities in accordance with applicable regulatory requirements.
• Assists escrow management with boarding processes and reconciliation for recently acquired loan populations.
• Independent oversight of loans with active mortgage insurance (FHA/MIP/USDA).
• Reconcile, process, and bulk transfer monthly payments for FHA/PMI/USDA.
• Communicate with FHA/PMI/USDA vendors to obtain information, research issues, and rectify any problems.
• Process report of loans that are a pending refinance to stop all escrow disbursements.
• Generate data points through compiling spreadsheets produced by junior level associates to complete daily/weekly tasking and relays information to management for monthly business reviews.
• Handles quality control review for junior level associates and relays information/data to escrow management monthly.
• Escalates high level and complex escrow issues to Team Lead and/or management and makes recommendations on possible solutions.
• Performs other duties and special projects as assigned.

WHAT YOU’LL NEED

• High school diploma or equivalent required. College education preferred but not required.

• Previous experience using mortgage loan servicing and loan originating systems (such as FiServ/Sagent, Encompass, Digital Portal, AutoPilot, and OnBase).

• Three to four years (3-4) years of banking/finance/mortgage or escrow experience.

• Proficient knowledge of Microsoft Programs (Excel, Teams, & Outlook)

• Ability to perform duties and functions of an Escrow Liaison Level II in addition to Escrow Liaison Senior duties.

• Ability to communicate effectively with all levels of staff and management both internally and externally.

• Ability to manage work to meet strict deadlines.

• Ability to troubleshoot moderate to highly complex escrow issues and make decisions which have significant impact.

• Ability to self-motivate and work with limited supervision.

• Strong math skills, balance, and check results for accuracy.

• Ability to organize and prioritize work to assist less experienced team members and associates who are currently in training.

• Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

What We Offer:

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

• Customized training programs to help you advance your career.

• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.

• Educational Reimbursement.

• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org .

#Carrington

#LI-RR1

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

Carrington Mortgage Services is a fully integrated mortgage company with mortgage lending and servicing operations and an affiliated real estate brokerage. We are part of Carrington Holding Company, LLC , which owns and operates multiple businesses that cover virtually every aspect of single family residential real estate transactions.

Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.